HT201400: If you can’t connect to the iTunes Store

Learn about If you can’t connect to the iTunes Store
goodwichi
Level 1 (0 points)

Q: Since last night every time I push iTunes store on my iPhone it opens and immediately closes this isn't happening on my iPad and I'm in the same area of my home

iTunes is not working on my iPhone. When I tap it it opens and closes just as fast. No error message. Opens fine on my iPad, and working in same area of my home. Not a Wi-Fi problem. I've had this phone for over year and this just began last night

iPhone 4S, iOS 7.0.2

Posted on Oct 14, 2013 6:01 PM

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goodwichi

Q: Since last night every time I push iTunes store on my iPhone it opens and immediately closes this isn't happening on my iPad and I ... more

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  • by AnaMusic,

    AnaMusic AnaMusic Oct 14, 2013 6:02 PM in response to goodwichi
    Level 9 (57,227 points)
    Oct 14, 2013 6:02 PM in response to goodwichi

    goodwichi wrote:

     

    iTunes is not working on my iPhone. When I tap it it opens and closes just as fast.

     

    Try This...

     

    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

     

    http://support.apple.com/kb/ht1430