6 Replies Latest reply: Jan 30, 2014 7:40 PM by Michael Allbritton
rcosgrove Level 1 Level 1 (0 points)

Hello,

 

A few months ago my hard drive containing my iTunes library failed. I managed to recover most of the tracks, but there were 10,000 files which could only be partially recovered.

 

iTunes Match uploaded these partial files, and I can't get rid of them.

 

I have attempted to delete the files from my iTunes Match collection following these instructions: http://support.apple.com/kb/HT4915

 

I have also created a new, empty, iTunes library, and activated iTunes Match just so I can delete all the tracks stored and start fresh.

 

However, when I delete files from the iTunes Match, the next time I updated iTunes Match the files reappear.

 

This problem is specifically about tracks that have been uploaded to iTunes Match: not tracks I have purchased from the iTunes Store.

 

iTunes Match is not enabled on my iPhone or iPad.

 

Does anyone have any suggestions how I can wipe my iTunes Match collection?

 

Would cancelling my iTunes Match subscription and then re-starting it do this?

 

Thanks.

 

- Richard


MacBook Pro with Retina display, Mac OS X (10.7.5)