HT203356: If iTunes doesn't respond when you connect an iOS device

Learn about If iTunes doesn't respond when you connect an iOS device

shayla22

Level 1 (0 points)

Q: Error message "New iTunes Library"

I can't access my iTunes on my computer. I get an error message that says "New iTunes Library". What do I need to do?

Windows 7

Posted on Oct 13, 2013 8:05 PM

I have this question too

Q: Error message "New iTunes Library"

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Helpful answers

by judysings,

judysings Oct 16, 2013 7:14 AM in response to shayla22
Community Specialists

Oct 16, 2013 7:14 AM in response to shayla22

Hi Shayla22,

Welcome to the Support Communities!

Have you recently tried to update your iTunes software on your PC?
The links below will provide troubleshooting steps for you:

iTunes: How to install the latest version
http://support.apple.com/kb/ht5654

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717?viewlocale=en_US

No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967

iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/HT1589

Hope this helps ....

- Judy
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by turingtest2,

turingtest2 Oct 16, 2013 8:08 AM in response to shayla22
Level 10 (85,368 points)

iPod

Oct 16, 2013 8:08 AM in response to shayla22

See also Empty/corrupt library after upgrade/crash.

tt2
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