Skip navigation

Why did iTunes 11.1 (126) delete all (SEVERAL HUNDRED) Podcasts?

19483 Views 145 Replies Latest reply: Mar 18, 2014 12:44 PM by turingtest2 RSS Branched to a new discussion.
  • seanrwcrawford Calculating status...

    I've also had my podcasts deleted on multiple computers as well (mac).  Unbelievably frustrating.

  • Tim August1 Calculating status...

    I've been using Macs daily since the late 80's.  I've enjoyed Podcasts from day one.  This, in my opinion, is just about the stupidest clusterf*ck Apple has managed on the Mac platform as long as I've used them.  I have a data cap.  I can't afford the bandwidth to constantly re-download episodes only to watch them vanish before my eyes before I have even had the chance to listen to them.

     

    Last night I stayed up until midnight (this is not easy for me, I'm chronically ill) to manually redownload a couple dozen episodes of a particular podcast that I've tried to download and listen to at least a 1/2 dozen times now; all this after trying the various workarounds mentioned here and elsewhere.

     

    This morning, all those podcasts are gone again.  Never even got the opportunity to click on them.

     

    I mean, seriously?  This is a FEATURE?!

  • turingtest2 Level 8 Level 8 (43,950 points)

    Did you read this from the previous page?

     

    Go to Edit > Preferences Store and uncheck Sync podcast subscriptions, settings and stations before attempting to restore or redownload old episodes again.

     

    Also check the default and individual subscription settings to make sure these haven't changed from Episodes to Keep: All.

     

    Then use the Show Old Episode controls so you can get access to the old episodes again.

     

    And please, please, please, everyone make a backup of their libraries.

     

    tt2

  • Mike SM Level 1 Level 1 (0 points)

    ... Apple releases iTunes 11.1.2 with OS X Mavericks support.

     

    Is the podcast sync bug fixed?

  • Terrorsteel Calculating status...

    It better be, or this is another disaster fumble by Apple. Not downloading it 'til I know for sure, or the screams in this discussion have died down that maybe all is well.

     

    On the same token; I'm not downloading the iOS7 Podcasts app update in case the same problems here start affecting other devices.

  • Judy__ Calculating status...

    I've turned off all updating and sychronizing options for iTunes. I shall not be buying anything Apple for a long time. 

    I moved all podcasts to gPodder. And Windows Media now accesses all media libraries on my computer for playback. The playlists don't display as nicely as iTunes but that is a minor gripe. They function well enough. The main annoyance will be  having to replace my ipod which was a gift with an inscription I love.

  • Unicorn_Systems Calculating status...

    150GB of audio and HD video podcasts gone. I do love Apple, but this is really trying my patience... This along with the broken album art in iTunes 11 is a complete deal breaker. Get this fixed now Apple devs, or my colossal iTunes library and my Apple ID will be gone by the end of the month. For Apple, this is a cluster**** beyond belief. This is the sort of blunder I expect from small, inexperienced developers on beta or just launched software, not Apple in version 11 of the most popular music player and store on the planet.

  • turingtest2 Level 8 Level 8 (43,950 points)

    Do you have a backup of the data to restore? If not then have you considered file recovery software? It may not be too late to retrieve most of the missing data.

     

    tt2

  • Unicorn_Systems Level 1 Level 1 (0 points)

    I have a backup of my iTunes library network drive, but it was last fully backed up well before the HD video podcasts were downloaded and added because my library outgrew my backup NAS at that point. I am in the process of missing file data recovery on the array now. The recovery app is estimating 1.8 days total - the array it's stored on is over 10TB.

  • turingtest2 Level 8 Level 8 (43,950 points)
  • Mike SM Level 1 Level 1 (0 points)

    I am really scared with iTunes stability. I am keeping stuck to iTunes 11.0.5 and iOS6. I do not want to be IT engineer at home tracking backups and restoring images.

  • Iain Hart Level 1 Level 1 (10 points)

    Couple of things in response to some of the rants here.

     

    1. Not having and using a backup is like owning a house without insurance. It's a personal responsibility.

     

    2. Apple cannot protect it's customers from every single possible mutation. No-one can. The infrastructure is the best in the world, and most of it is free. People do not value what they already have.

     

    3. With Mac OS 9 and lower I used to spend the entire weekend backing up, installing and recovering my mac or macs. With many iterations when disks failed. Downloads over modems failed 80% of the time and most things did not work without some IT knowledge. Recovering lost podcasts by comparison is like a walk in the park.

     

    Just wanted to even up the debate a little.

  • Judy__ Level 1 Level 1 (10 points)

    Just a note about anoher alternative to itunes if you listen online... use Google Play. After reading about people losing music as well as podcasts I had to go to Google play to count my albums to make sure they were all still on my computer. I was missing a few but apparently I pulled the plug on iTunes soon enough to avoid serious damage to my music albums (167) plus a few book CDs. I was able to restore from Carbonite. But while at Google Play I noticed that one can also download lbums from there. I love the sound quality from Google Play so I often use it when not hindered by the data cap at home.  And I can get to the music from any device that is hooked to the internet that supports sound and a browser.

     

    I have uninstalled iTunes completely. I hope there is nothing left to ever want to sync with the icloud again. I noticed while uninstalling there was a message that said my iTunes was "improperly" installed and did I want Apple to try to repair the problem syncing with devices. ROTFL. I said no. If it had been an option I would have said NO!!!!  Even after their bungle they won't admit the problem is on their side. I would feel a lot better about the whole disaster if Apple had even once sent out a message of some sort to warn people or to put a notice at their website. Certainly they knew about the problem almost immediately..

     

    Ah well, the cure for corporate attempts to save face is to play "Sweeping the Clouds Away" -- Johnny Crawford's dance orchestra... I wish he would put out more CDs of that big band music. [He did the music for "Thirteenth Floor"  - probably one of the few movies that did NOT publish a sound track. ]

     

    PS Google Play still has most of my cover art that itunes demolished. So far, I haven't found a way to get all of  that back into windows media player.

  • smajda Calculating status...

    I do have a back up and I am still mad.  Don't lecture people on personal responsibility, your not evening up any debate.

    To enter your home insurance analogy, its like saying the government came in to make unwanted, unnecessary improvements to your house, and in the process damaged it. They aren't interested in helping you repair and now you a third party saying "calm down, in their defense, you should have had insurance."  Of course you should have insurance, but the government, in their desire for control over your house screwed it up.  You have every right to be mad, to tell others, and to even demand help from the guilty party. Even those who have insurence would still be mad! And for some arrogant "government" fanboy to come along and call this a defence is just rediculous and insulting.

  • Judy__ Level 1 Level 1 (10 points)

    I agree. Even though I had a backup via Carbonite it took more bandwidth than Suddenlink allows for that period of time. So I'm on their "bad" list. Apple doesn't care about the consequences to the customer or they would be extra careful about any deletions on a customer's PC. It took about 12 days at 22GB/day to restore all my podcasts. And then there was the time lost finding replacement software.---another few days plus the time required to carry out the conversion, and the time to uninstall and double check that all the necessary files were restored.

     

    It is a little bit like those banks in Greece where they automatically removed money from customer's bank accounts.

     

    Very unacceptable.

1 ... 5 6 7 8 9 10 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (9)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.