Q: Ios 7 4s sound issues no sound via music player

this happend to me I could play videos, ringtones and music but when it came to incoming calls and recieving text messages there was no sound. So I went to settings, messages, and slid the imessage button off and above the two volume buttons on the side of the phone is the silent button I tuned it on then off, Then I restarted my phone. I waited a few seconds restarted it and it worked fine for me.

Closing Calendar totally worked.  Thanks!

So, what fixed it for me was the first thing I thought of, but I couldn't find the setting so I abandoned the idea. Two wasted hours later I found it. I went to Settings, then Music, then Volume limit. The max was set to 0 after my ios 7 update. I set that to 100 and good to go.

I have created a facebook page for this matter; join and write about your experience, let's get an answer from Apple

https://www.facebook.com/4ssound

same problem here.

I have a iphone 5 and my wife a iphone 4s. since we upgraded to ios7, my phone works perfectly. but my wife's 4s does not paly any sound from the speaker. headphone is fine, and ringer tone is fine, but no sound from music play or youtube.

I tried reboot, restore to factory, reset everything. it does now work. still there is no sound.

I am very sure it is a software bug, a big one.

apple, how could you release such a malfunctional ios?

fix it, pls.

clean the iphone 4s dock (at bottom) with a toothbrush and reset. Do it two or three times. Then pls comment here if it solved the isse.

Dear tritro,

I understand that nothing must be more frustrating than when you have worked out how to fix a problem and it seems that no-one is listening to you. 

I get email alerts every time someone posts in this forum and I have now had your advice many many times.  I cleaned the dock with a toothbrush. I cleaned it with a cotton wool bud. I went out and bought rubbing alcohol. My dock is now the cleanest thing about my phone.  I have also repeatedly reset, turned off, wiped, hard reset and anything else I can think of for my phone and IT STILL DOES NOT WORK.

So in summary:

1. Let's only post new ideas here, or post new experiences or allow new people to vent their frustrations.

2. Let's assume that if people have found this then they will be keen enough to read through the previous pages and as such come across all suggestions (including tritro's)

3. Have the understanding that while simple fixes like flicking the mute button works for some, and that cleaning the dock works for others, there are some of us for whom NONE of these things work and we still firmly believe this is an Apple originated problem and hope that Apple will do something.

4. Don't forget to contact Apple as well as venting here... (And yes, I have posted that advice before this breaking my own rule)

Rant over.

David

Or you can unsuscribe from emails.

Regards

Cleaning dockconnector fixed it for me too.

I used old teath brush with a good portion of 70% alcohol and air pressure (blowing) . Then it startet working unconsistently. After repeating and drying it with a pipe cleaner all works fine now.

Thx tritro. I dind't had the doc connector in mind. My suggestion was the headphone jack. For sure they changed the pins ore something like that with iOS7.X.

Regards

btw alcohol helped me with an old 3G and 4 to get a homebutton working again.

I had exactly the same problem - sound worked for ringtones but no sounds for apps and no white bars under the volume button when I tried to turn it up or down.

I switched it off and cleaned out the dock with a pin (found plenty of fluff!). The plugged it back into the charger and switched it on and so far the sounds have come back.

Hope this helps!

I was having a similar problem.

My "AirPlay" connection to a Bluetooth speaker would go out with the "AirPlay" button giving me a choice of either the Bluetooth speaker or "Dock Connection" even though my iPhone 4s was not connected to a dock or charging cable.

I tried to reset, soft reset, hard reset, checking apps, etc. to fix the problem with varing degrees of success, but all failed to keep longer than a few minutes. Did have some success blowing out the charging cable which worked for an hour or two.

I them tried cleaning the charging port AND charging cable connection. CURRENTLY, the "AirPlay" button gives me the choice of using my Bluetooth device or "iPhone" (NOT "Dock Connection" as before).

Although it's been working for a couple of hours now, I'm a little skeptical that this has fixed the problem for good, but I'm keeping my fingers crossed.

Cheers!

P.S. Thank you Tritro

It appears something in the iPhone 4s doc connection (at the bottom of phone), gets gummed up and makes the phone think it is connected to a dock when in fact it is not.  You can verify this as Crawdaddy mentioned by opening airplay and checking the audio players available.  If your phone is not connected to any docks or cables, you should see “iphone“ as an option in this list.  Once the iPhone option is selected in airplay, the phone speakers work.  

In my case, similar to crawdaddy's... My phone's airplay options only included 'apple TV' and 'dock connection' (which was selected) and not an option to output sound to the iPhone itself.  The iPhone was not connected to a dock or any cables so I realized outputting to a dock connection would necessarily yield no sound (asside from ringing and alerts that do not normally output via airplay).  I cleaned the dock connection at the bottom of the phone, switched airplay to my apple TV, then the 'iphone' output appeared as an option in airplay.  Selecting the 'iPhone' option in airplay fixed the issue.

Please verify your airplay output options include 'iphone' when not connected to a dock or cable.  If airplay does not show 'iPhone' but does show 'dock connection' then cleaning the dock connection may help make the iPhone option available so you can output media to the phone speakers.  It would be nice if we could locate the dock sensor to understand WHERE to focus the dock connection cleaning.  In my case a dry toothbrush across the entire connection worked. 

I hope this helps.

Finally fixed this tested and still working after 3 days, heres how.

I updated 3 weeks ago on iphone 4s and had this same issue and COULD NOT get it fixed.

I tried all the tips and crazy ideas people listed on here for example.

     -Closing out random apps

     -Deleting/updating apps   

     -Cleaning the headphone/ports

     -Screwing around with the touch assistance

     -NONE OF THESE WORKED or seem to only fix it for an hour if that.

Long story short the problem is iCloud.

Me and my Gf are on the same plan, but we use seperate iCloud accounts. As soon as I deleted my iCloud account off my phone, and signed into hers my sound worked. I don't mean a temp. fix that worked 15 mins ago so I came on here excited like mostly everyone else, only for it to fail an hour later. As soon as I changed accounts the sound worked and I have shut the phone off, charged it, used headphones, and it still works for over 3 days.

My suggestion would be delete your iCloud off your phone and log into someone elses in your family, or vice versa if your already on theirs and create one for yourself.

I've also suffered full loss of sound on many occasions on my iPhone4.

I've done the Apple feedback, but after logging that and a couple of other issues I've not seen anything from Apple. Has anyone?

I've try dock cleaning, but it hasn't made a difference. I get sound back by doing a combination of plugging into power, changing sound settings using the General/Accessibility/Assistive Touch option (I switch it off again straight away), then reset all network settings. Sound always comes back. Because of this I can't see it being a physical dock issue - surely it must be software.

I have the iCould master account in  my house, with all app and purchases associated, so I don't fancy changing that.

Does anyone else see songs randomly scrolling in iTunes at the same time? I have this most times the sound goes.

I have tried every solution (cleaning the dock connector, deleting apps, sound settings, etc) and nothing has worked. Please can someone else try this and post if it is the same for them, record a sound file with the stock voice memo app and play it back......it actually works through the iphone speakers and the volume is adjustable for me. That is the only time I can get sound out of the speakers besides ringtones and alarms through sound settings.This confirms that it is indeed a software problem and not hardware, I can't believe apple has left us hung out to dry like this, they should be focusing on all their consumers not just the iphone 5. 5s. 5c owners.