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MacBook Pro Retina display burn-in?

1275706 Views 9,423 Replies Latest reply: Apr 19, 2014 9:10 AM by Restj RSS Branched to a new discussion.
  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 9:26 AM (in response to DomdiDom)

    DomdiDom wrote:

     

    My money is on #3. Most of the people that were going to buy one would have already bought one by now.

    #4 is probably true also but doesn't change the fact that the IR defect still exists.

     

    Personally I think if you get a yellow tint problem straight away from day 1 of purchase I'd agree it should be in the other thread. BUT if its a result of apple's attempt at fixing the defective LG screen IR problem with a defective samsung yellow tint screen, I think it totally fits here. At least initially. Then you can move to the other thread if you like.

     

    Really, I simply hope their next mbpr is sorted, which I doubt very much unless they announce something new screen wise. Even then I'll be waiting to see what people post for a few months. Apple's legendery customer care has been show in this thread to be based myth rather than reality.

    I agree with all your points. The sale of rMBPs has likely slowed to a trickle as people wait for the upcoming refresh (i.e. Haswell). So,if we don't start seeing a bunch if IR complaints in the months after that release, then I'll start feeling optimistic that they've fixed this issue. However, the damage they've done in the way they've treated their customers, especially with respect to image retention, may take a long time to repair.

  • northtwilight Calculating status...
    Currently Being Moderated
    Oct 17, 2013 10:23 AM (in response to Canuck1970)

     

    Really, I simply hope their next mbpr is sorted, which I doubt very much unless they announce something new screen wise. Even then I'll be waiting to see what people post for a few months. Apple's legendery customer care has been show in this thread to be based myth rather than reality.

    I agree with all your points. The sale of rMBPs has likely slowed to a trickle as people wait for the upcoming refresh (i.e. Haswell). So,if we don't start seeing a bunch if IR complaints in the months after that release, then I'll start feeling optimistic that they've fixed this issue. However, the damage they've done in the way they've treated their customers, especially with respect to image retention, may take a long time to repair.

    I'm hopeful but not optimistic - usually the MBPs tend to innovate or advance significantly with one major subsystem at a time. The retinas were a bit different with the additional moves to SSDs and losing the optical drive and Ethernet, but still, the core emphasis was on the screen; the wireless didn't go to 802.11ac, for example, the main design elements were basically the same, etc.

     

    The only thing that encourages me is that rumour re: the 'retina 2' displays for the next full-sized iPad, which suggests they might have cracked the IGZO yield issues.

     

    Of course, this does nothing for us current rMBP owners - but hopefully the 'Rev. A' purchasing rule (ie 'Never buy Rev. A', which I forgot, after spending 15 years outside of the Apple ecosystem) will apply.

     

    On that score, however, I am cautiously optimistic their new retail hire will improve things operationally in the stores. I mean, geez, even Browett himself understands he was a bad choice (ICYMI he was newly-hired just before the 15" models were introduced, and famously presided over more than a few debacles in just 6 months there), as he now admits.

     

    We just had Canadian Thanksgiving over the weekend.  I am thankful the dang (Samsung replacement) screen looks as good as it does, and thankful I don't have to go through all that arguing with the mothership again.

     

    Message was edited by: northtwilight - minor typos.

  • Jdem Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 17, 2013 2:16 PM (in response to mittense)

    Sooooo after a little over a year, I am now starting to see pretty horrible IR in my LG display. I just spoke with Apple and they are really putting me through the run around of doing a diagnostics test (as if that will show a defect causing IR) and waiting for my results.

     

    I have a bad feeling that they are going to try to blow me off when the inevitable happens and there is no hardware error!!! I still do not understand why they will not just admit this issue, universally!

     

    Stay tuned guys!

  • LifeReceiver Calculating status...
    Currently Being Moderated
    Oct 17, 2013 2:20 PM (in response to Jdem)

    Jdem wrote:

     

    Sooooo after a little over a year, I am now starting to see pretty horrible IR in my LG display. I just spoke with Apple and they are really putting me through the run around of doing a diagnostics test (as if that will show a defect causing IR) and waiting for my results.

     

    I have a bad feeling that they are going to try to blow me off when the inevitable happens and there is no hardware error!!! I still do not understand why they will not just admit this issue, universally!

     

    Stay tuned guys!

     

    Take it in for their IR diagnostic.  Just look very closely when the test is done because they try to mask it with a dark background.  If you see the slightest patch of black point it out and the test should be a fail.

  • Jdem Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 17, 2013 2:23 PM (in response to LifeReceiver)

    Great point!!!

     

    Thanks for the heads up!!

  • nicfromnzl Calculating status...
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    Oct 17, 2013 2:44 PM (in response to Jdem)

    Looking forward to see how/if you get it resolved by Apple. As they blew me off as well.

     

    Nic

  • Bf109 Calculating status...
    Currently Being Moderated
    Oct 17, 2013 5:21 PM (in response to mittense)

    Can someone who had their IR LG display replaced with a Samsung take a screenshot of the default Color LCD profile? I am curious to see if the yellow tint is caused by OSX using the default LG (A00F) profile instead of applying the Samsung (A00E) profile for the new Samsung display.

     

    Screen Shot 2013-10-17 at 8.18.25 PM.png

  • Dr Sly Level 1 Level 1 (145 points)
    Currently Being Moderated
    Oct 17, 2013 6:19 PM (in response to Merch Visoiu)

    Merch Visoiu wrote:

     

    Canuck1970 wrote:

     

    What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

    As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.

     

    Sorry, your opinions on the yellow tint problem are no longer relevant now that you've revealed that you don't have a yellow LSN154YL01001. If you don't have a yellowed display then you don't understand the problem and you really shouldn't be trying to give advice if you're not dealing with the problem yourself. You just don't know what it's like.

     

    Err, what kind of reply is that?

     

    Buddy, this thread is about image retention. Keep you worries about display jaundice in the other thread, please?

     

    And stop with the ad hominem and straw men replies. Otherwise, I have a feeling you'll get banned from this thread. Like everyone else who calls personal shots like this.

     

    Respectfully,

     

    Dr Sly

  • shayster98 Level 1 Level 1 (35 points)
    Currently Being Moderated
    Oct 17, 2013 6:37 PM (in response to Bf109)

    Bf109 wrote:

     

    Can someone who had their IR LG display replaced with a Samsung take a screenshot of the default Color LCD profile? I am curious to see if the yellow tint is caused by OSX using the default LG (A00F) profile instead of applying the Samsung (A00E) profile for the new Samsung display.

    The default Color LCD profile is the same for at least all 15" MacBook Pros with Retina display (probably 13" Retina display machines as well, and possibly the unibody MacBook Pro too but I can't confirm this).

     

    I thought this a while ago too, but it's not actually the case.

     

    As long as your yellow tint is uniform and not too severe, calibrating will get it correct; back to D50, D55, or D65 depending on what you choose. D70 is waaayyy too cool and is generally not useful for online and certainly not print photography, so I wouldn't bother with that.

  • Bf109 Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 17, 2013 7:40 PM (in response to shayster98)

    Yes but notice how my Color LCD file name (Color LCD-00000610-0000-A00F-0000-0000042803C0) includes A00F in the name. I would assume that the Color LCD profile for Samsung displays replaces A00F with A00E.

  • Merch Visoiu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 19, 2013 5:43 AM (in response to Bf109)

    Bf109 wrote:

     

    Can someone who had their IR LG display replaced with a Samsung take a screenshot of the default Color LCD profile?

     

    Screen Shot 2013-10-19 at 8.41.07 AM.png

  • LifeReceiver Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 20, 2013 5:11 PM (in response to LifeReceiver)

    Just got my 4th display back and it's the SJA2.  I'm not seeing any IR at all.  I ran several tests on backgrounds that always show ghosting and I don't see the slightest hint of it.  Better yet the colors look wonderful compared to the yellow Samsung they gave me last week.  I'm happy, way to go Apple! We'll see how it does over the next few months.  I purchased AppleCare (B&H is $100 cheaper than Apple) in case it ever does rear its ugly head again.

  • Merch Visoiu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 20, 2013 5:16 PM (in response to LifeReceiver)

    LifeReceiver wrote:

     

    Just got my 4th display back and it's the SJA2. 

     

    Is it agreed that the LG SJA2 never develops image retention? Has anyone ever reported image retention on the LG SJA2?

  • Bobi1 Calculating status...
    Currently Being Moderated
    Oct 20, 2013 6:17 PM (in response to Merch Visoiu)

    I had two SJA-2s and both exhibited image retention though very slightly, I didn't run the risk of keeping them for long as I feared the problem would get worse.

  • Bobi1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 20, 2013 6:19 PM (in response to Merch Visoiu)

    Why do you need this? If it is I suppose to calibrate colours you may need a professional device like spyde4elite or spyder express.

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