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MacBook Pro Retina display burn-in?

1280979 Views 9,424 Replies Latest reply: Apr 21, 2014 9:01 PM by Raima328 RSS Branched to a new discussion.
  • DomdiDom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 12, 2013 4:33 AM (in response to Merch Visoiu)

    Sadly, even that isn't the solution as Windows PC's often have their own issues.

     

    The solution would be meaningful Consumer Protection laws that protect consumers in these

    situations. Unlike right now.

     

    The only reason Apple hasn't fixed this in over a year is simply because they don't have to.

    You actually have lemmings looking at defective screens and saying "I don't care", which

    makes it even harder for informed consumers to get restitution.

     

    So, when that politician comes to your door, tell them if they want your vote, you want them to public

    say they're bringing in meaningful consumer protection laws and give details. Or better yet, call/write

    your local federal/state/provincial politician.

     

    Do it.

  • LifeReceiver Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 14, 2013 7:35 AM (in response to mittense)

    I just got my second replacement display.  My original display was an LG with mild ghosting, the second was another LG with severe ghosting and now I've got a Samsung with a yellow shadow on the left side of my screen.  It seems they've gotten worse with each replacement.  This is completely unacceptable and I'm going to take it back this weekend for a 3rd replacement.  At this point I'd be happy with my first display.  I'd rather have ghosting than a yellow shadow. Oh Apple, can't you get these displays right?

  • Merch Visoiu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2013 8:19 AM (in response to LifeReceiver)

    LifeReceiver wrote:

     

    I'm going to take it back this weekend for a 3rd replacement.  At this point I'd be happy with my first display. 

     

    If you get another replacement and this replacement has a consistent yellow tint, not a shadow on one side, will you keep it or try to return it?

  • LifeReceiver Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 14, 2013 8:27 AM (in response to Merch Visoiu)

    Merch Visoiu wrote:

     

    If you get another replacement and this replacement has a consistent yellow tint, not a shadow on one side, will you keep it or try to return it?

     

    I can adjust a consistent tint, but not a shadow.  I'd be fine with that.

  • gaborfromszigethalom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2013 8:29 AM (in response to Merch Visoiu)

    That is lottery...

    Usually the Samsung displays have yellowish part... in most of case in bottom left corner. Or those have different colors between two sides.

  • LifeReceiver Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 14, 2013 8:45 AM (in response to gaborfromszigethalom)

    gaborfromszigethalom wrote:

     

    That is lottery...

    Usually the Samsung displays have yellowish part... in most of case in bottom left corner. Or those have different colors between two sides.

     

    This is unacceptable.  For somebody who does web design and development I need consistent colors across my entire screen.

  • nicfromnzl Calculating status...
    Currently Being Moderated
    Oct 14, 2013 4:26 PM (in response to LifeReceiver)

    What did you do after you got the third display?

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 16, 2013 10:38 AM (in response to nicfromnzl)

    Hey Everyone,

     

    This thread on image retention has skewed so far into the yellow-Samsung debate that I've lost track of where we're at with the status of LG display panels?

     

    I mean, is image retention still occuring? Does anyone really know anymore?

     

    So, in the interest of clarity, could those of you with yellow Samsung displays please jump over to this thread:

     

    https://discussions.apple.com/thread/5188363?start=0&tstart=0

     

    Of course, if you have an IR plagued LG display and it's ends up getting replaced with a yellowish Samsung, please DO mention it here, but then jump over to the other thread to sort that issue out.

     

    Anyway, that's just my 2 cents, but I think it would be helpful.

     

    Cheers!

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 16, 2013 7:46 PM (in response to gaborfromszigethalom)

    gaborfromszigethalom wrote:

     

    That is lottery...

    Usually the Samsung displays have yellowish part... in most of case in bottom left corner. Or those have different colors between two sides.

     

    What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

    As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.

     

    So, let's move the yellowness debate over to the other thread mentioned earlier. This thread is here to determine the status of the LG/IR problem.

     

    Now, has anybody purchased an rMBP in the last 3 months with an LG panel AND image retention?

    Discuss.

  • Merch Visoiu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 2:44 AM (in response to Canuck1970)

    Canuck1970 wrote:

     

    What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

    As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.

     

    Sorry, your opinions on the yellow tint problem are no longer relevant now that you've revealed that you don't have a yellow LSN154YL01001. If you don't have a yellowed display then you don't understand the problem and you really shouldn't be trying to give advice if you're not dealing with the problem yourself. You just don't know what it's like.

  • gaborfromszigethalom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 3:19 AM (in response to Canuck1970)

    I was/am in this matter... You can read my story (previous page 553), so I had more LG-s with IR, more Samsung-s with yellowish patch on bottom left corner. The yellowish problem is calibratable in my opinion if the hole display is yellowed. But if the only a part of the screen has yellowish patch, you can do nothing.

     

    My last version of rMBP has SJA-2. I use teamviewer which can prevent to switch on the screensaver. Yesterday I left my rMBP for an our with active teamviewer window. There wasn't IR after one our. Yet.

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 8:32 AM (in response to Merch Visoiu)

    Merch Visoiu wrote:

     

    Canuck1970 wrote:

     

    What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

    As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.

     

    Sorry, your opinions on the yellow tint problem are no longer relevant now that you've revealed that you don't have a yellow LSN154YL01001. If you don't have a yellowed display then you don't understand the problem and you really shouldn't be trying to give advice if you're not dealing with the problem yourself. You just don't know what it's like.

     

    Then why, for the love of ________ (<--- insert deity) do you insist on posting about the yellowish tint on this thread!?

     

    If the yellow Samsung issue is really as bad as you think it is, then the yellow Samsung thread is where it should be primarily discussed. This thread is for IR and you, Merch, have single-handedly clouded up the issue on this thread so bad that I'm not sure anybody really knows if LG panels still have IR. All you've talked about is how yellow your Samsung display is...which has NOTHING to do with IR! Yes, we've seen different defects on the Samsung panels: mura, yellow-ishness, uneven yellow-ishness, dead pixels, etc. But these issues, combined, are not as prevalent as IR is, or was, because I don't think anybody really knows anymore if IR even exists like it once did.

     

    So, once more, unless someone is simply mentioning that they had their LG panel replaced due to IR, and received an unacceptably yellow Samsung panel, leave it off this thread. Don't go on and on about it, because that's not the topic of this thread.

     

    Can we all agree that this is reasonable?

  • northtwilight Calculating status...
    Currently Being Moderated
    Oct 17, 2013 9:02 AM (in response to Canuck1970)

    The way I see it, IR seems to have diminished as an issue for many owners; this could be due to a number of reasons:

     

    1. Fewer defective screens coming out of Apple.
    2. The rate of defective screens to people noticing them is going down.
    3. Fewer total rMBPs are being purchased.
    4. People are losing interest in IR as an issue or don't care.
    5. Any and all of the above, plus others I haven't thought of

     

    Compared to the initial wave of reports both here and in the media six months later it's kind of dwindled to a trickle, which suggests probably all of the above.

     

    Maybe they've got a handle on it finally, who knows?

     

    I really hope they go with IGZOs on the next revision, and that they're solid enough to rely on. If not, I do hope the latest LG screens have improved, but based on dozens of retina owners we've spoken to, the jury's still out.

     

     

    As I see it this thread is about a noticeable, objective manufacturing defect that impacts the key selling point of the machine. Not derails concerning other defects, and certainly not ones that appear to be based on subjective criteria.

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 9:08 AM (in response to northtwilight)

    northtwilight wrote:

     

    "As I see it this thread is about a noticeable, objective manufacturing defect that impacts the key selling point of the machine. Not derails concerning other defects, and certainly not ones that appear to be based on subjective criteria."

     

    I couldn't have said it better myself, and "derail" is a good word.

  • DomdiDom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2013 9:21 AM (in response to northtwilight)

    My money is on #3. Most of the people that were going to buy one would have already bought one by now.

    #4 is probably true also but doesn't change the fact that the IR defect still exists.

     

    Personally I think if you get a yellow tint problem straight away from day 1 of purchase I'd agree it should be in the other thread. BUT if its a result of apple's attempt at fixing the defective LG screen IR problem with a defective samsung yellow tint screen, I think it totally fits here. At least initially. Then you can move to the other thread if you like.

     

    Really, I simply hope their next mbpr is sorted, which I doubt very much unless they announce something new screen wise. Even then I'll be waiting to see what people post for a few months. Apple's legendery customer care has been shown in this thread to be based on myth rather than reality.

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