14 Replies Latest reply: May 17, 2006 1:09 AM by Graeme43
grizzly joe Level 1 Level 1 (15 points)
I called my local Apple store today, and I told them my problem. They will not replace my MBP because I have had it for a month. This means that I lost 200 dollars... or I could have the 2.16 processor for literally the same exact price as the 2ghz I purchased. What the ****? It was literally a one month difference. The guy on the phone said "if you only had it for like 2 weeks, we could probably do something about it."


Any suggestions? This is angering me.

MacBook Pro, Mac OS X (10.4.6), 2ghz, 2gb ram, 100gb hd.
  • 1. Re: hmm...
    iVmichael Level 6 Level 6 (13,725 points)
    Any suggestions?

    You don't say if you had any real problems with your purchase, other than 'a better one came out a month later'?
  • 2. Re: hmm...
    bazokajoe_2k Level 1 Level 1 (45 points)
    Welcome to the Intel market. In a month, the people who bought these new ones are going to feel the same way. Intel chip upgrades come fast and furious. Just be happy that you have a computer that's going to serve you very well for years to come.
  • 3. Re: hmm...
    Scott Yoshinaga Level 1 Level 1 (65 points)
    This is just how Apple works unfortunate as it may seem. They give you 2 weeks to return. I don't feel that .16GHz makes all that much of a difference but you might.

    That said, I don't think there is much you can do unless you find some really bad defect with your unit and complain loudly to get a refund.

    good luck!

    http://nemu-nemu.com <--- take a break from the forums and read a webcomic!
    <a class="jive-link-external-small" href="http://">http://macnewsblog.com <--- my mac stuff
  • 4. Re: hmm...
    m_oody Level 1 Level 1 (40 points)
    you need to tell the the laptop is really hot and whining extra extra extra extra make stuff up then say you like apple and dont want to change it so you are willing to do an exchange you know the drill
  • 5. Re: hmm...
    grizzly joe Level 1 Level 1 (15 points)
    I wasn't clear. i purchased my MBP for 2799 with 2ghz processor, 1 gig of ram, and 100gb 5200rpm HD a month ago, if i would have wanted the 2.16ghz processor, i would have had to pay an extra 300 dollars. now, the same one is available, with 2.16ghz processor. i checked it by adding 2 gigs of ram and the 100gig 5200rpm hd, but with the 2.16ghz processor... same price, 2799. this is only a one month difference... i want the 2.16, and i always did, but i didn't want to pay 300 more dollars. now i don't have to, but i'm stuck because i payed the full price and in this short amount of time they release it for the SAME price.
  • 6. Re: hmm...
    iVmichael Level 6 Level 6 (13,725 points)
    I understand why you feel this way, and maybe voicing things here will help you feel better, but you're "stuck" with one of the best and fastest notebook computers and OS's available ...
  • 7. Re: hmm...
    Peter K. Grether Level 4 Level 4 (2,885 points)
    This post is nonsense. Should you and everyone else who purchased in the last month get a credit? I bought mine two months ago. Should I get a credit? H ell no. Deal with it. Now someone who purchased yesterday should ge an upgrade.
  • 8. Re: hmm...
    grizzly joe Level 1 Level 1 (15 points)
  • 9. Re: hmm...
    Shih-Peng Level 1 Level 1 (20 points)
    "I wasn't clear. i purchased my MBP for 2799 with 2ghz processor, 1 gig of ram, and 100gb 5200rpm HD a month ago, ...."

    USD2799? Are you talking about 1 GB ram or 2 GB? I think your MBP was customized to 2GB ram, am I right?

    If you really want extra .16 Ghz and the store could allow you to pay 10% restocking fee to get refund, you may consider to take it. Use the credit to purchase a 2.16 Ghz MBP with 1 GB ram (USD2499) and spend around USD100 to get another 1GB ram from any third party company. Only around USD100 you need to pay now and you would be happy with extra .16. If you really want to do that......
  • 10. Re: hmm...
    Level 6 Level 6 (11,035 points)
    Ya know, a month ago, I purchased some gas at $2.49 a gallon. Today I paid a dollar more for the same amount of gas. Should the gas station collect the extra dollar that I didn't pay a month ago?

    Prices change, the world goes on. Get over it.
  • 11. Re: hmm...
    MBPdoc Level 1 Level 1 (10 points)
    totally agree with you. Now mac users will have to get used to PC/Intel market. Be ready to see price drops in short periods of times as the Intel Chip will go thru rapid product cycles.
  • 12. Re: hmm...
    Good Movie Level 1 Level 1 (5 points)
    it could be much worse...my friend bought an iBook G4 a month ago.

    G4 Quicksilver 800   Mac OS X (10.3.9)  
  • 13. Re: hmm...
    Foolbo Level 3 Level 3 (520 points)
    so when the 2.33 comes out in 10 weeks, should all of us who bought today demand a refund?

    Respectfully, welcome to purchasing technology products. There is always something better, cheaper, cooler, around the corner.

    But here's the good news: Just because something was announced today doesn't make your current computer any worse. It can still run the same programs at the same speeds. You can still do all of the same things on it you could before.

    A few years from now, when the hardware can no longer do the things you want, then it is obsolete. Until then, it's the same cool computer for you to do amazing things with as the day you purchased it.
  • 14. Re: hmm...
    Graeme43 Level 2 Level 2 (275 points)
    Are you sure that its the Intel market? It looks to me as the upgrade only came around as Apple didnt use the top end intel chips, therefor Apple had room to drop the lower 1.8 in favour of the 2 then make the 2.16 upgrade free due to the weird pricing of the 15 and 17"