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phone working but callers say they cannot get in touch (ATT, iOS7, iPhone 5)

126 Views 2 Replies Latest reply: Oct 17, 2013 4:17 PM by hotwheels 22 RSS
hotwheels 22 Level 1 Level 1 (0 points)
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Oct 17, 2013 12:46 PM

my phone appears to be working fine but for the fourth time in a month i am having people tell me that they cannot get through to me and that the phone goes straight to a voice message saying i cannot accept calls or that it just disconnects or something.


i got it from someone tailoring a pair of pants a month ago, my brother this week and today from the bike shop where i dropped off my bike. they call but cannot get through with no reasonable explanation like voicemail is full or whatever.


i have SILENT on in setting from between 12 AM and 7 AM or something and i am able to get call waiting (happens all the time). i sometimes put the phone on silent to get work done but this is NO BUENO since i run a business and am 100% dependent upon getting a new client once in a blue moon.


does anyone know if this is a 100% cell carrier issue?


i am going to turn off the Silent option in preferences ASAP but am at a loss as to what could be going on.


any advice?

MacBook Pro, OS X Mountain Lion (10.8.1)
  • pdroth Level 5 Level 5 (4,815 points)

    Call your carrier first.


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