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Helpful answers
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Oct 19, 2013 7:33 AM in response to Ahmed M. El Zoughbyby jeremy_v,Hi Ahmed M. El Zoughby,
Thanks for visiting Apple Support Communities.
If you have access to another trusted device, you can use the steps below to reset your recovery key:
Apple ID: Can't sign in with two-step verification
http://support.apple.com/kb/HT5577
If you lost your Recovery Key
As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.
- Go to My Apple ID, select "Manage your Apple ID," and sign in.
- Under Edit your Apple ID, select "Password and Security."
- Under Recovery Key, select Replace Lost Key and follow the onscreen instructions.
Note: Your old Recovery Key will be deactivated immediately and cannot be used to reset your password or access your account.
Best,
Jeremy
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Oct 19, 2013 4:39 PM in response to jeremy_vby Ahmed M. El Zoughby,When I try to log-in to Manage my Apple ID it asks me the recovery key!
The recovery key has to have 2 trusted devices available and I only have One!
It's a loop!
