Gadabout187
Level 1 (0 points)

Q: when i connect a HP P1102w printer i get the message The disk you inserted was not readable by this computer." The printer had preciously been used with a Windows 7 Laptop.

When I cannoect a HP P1102w printer into my USB port I get the following message: "The disk you inserted was not readable by this computer." The printer had previously been configured for Windows 7, how do I reconfigure if it is not recognized?

iMac, OS X Mountain Lion (10.8)

Posted on Oct 19, 2013 8:24 AM

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Gadabout187

Q: when i connect a HP P1102w printer i get the message The disk you inserted was not readable by this computer." The printer had pre ... more

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  • by LowLuster,

    LowLuster LowLuster Oct 19, 2013 8:39 AM in response to Gadabout187
    Level 6 (12,074 points)
    Oct 19, 2013 8:39 AM in response to Gadabout187

    The disc you inserted is probably for Windows and not OS X. You don't need the disc as Apple, Mac, OS X includes all the drivers for printer that work with your version of OS X.

     

    If it is an Older printer your version of OS X might not have drivers for it and in that case you can check the HP website to see if they have OS X drivers or you'll need to buy a new printer.

     

    Got to System Preferences, Print & Scan and Add Printer.

  • by Linc Davis,

    Linc Davis Linc Davis Oct 19, 2013 8:49 AM in response to Gadabout187
    Level 10 (207,925 points)
    Applications
    Oct 19, 2013 8:49 AM in response to Gadabout187

    According to an ASC member who claims to work for HP, this issue can be resolved by repairing the permissions of the startup volume in Disk Utility. I can't confirm, but it has apparently worked in at least one case.