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Can't connect to public TC network

199 Views 2 Replies Latest reply: Oct 19, 2013 12:26 PM by Peter R. RSS
Peter R. Level 4 Level 4 (1,190 points)
Currently Being Moderated
Oct 19, 2013 11:53 AM

I have no problem connecting to my TC network. But when I decided to offer a public network access to it, it can't be reached. The public network appears as available on all devices, you can select it – but no connection. Neither with or without a password.

 

Any idea what might be wrong?

 

Thanks a lot!

  • Bob Timmons Level 9 Level 9 (75,460 points)
    Currently Being Moderated
    Oct 19, 2013 12:13 PM (in response to Peter R.)

    If you are referring to the "guest" nework feature on the Time Capsule, keep in mind that this will only work correctly when the TC is connected to a simple modem.....not a modem/router or gateway type of device commonly supplied by most Internet Service Providers.

     

    Can you provide the make and model number of the device that you likely call your "modem"?

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