Polaritypictures
Level 2 (185 points)

Q: itunes 11.1 Freezes when selecting podcasts tab.

Trying to update some stuff on my ipod, but the new itunes 11.1 refuses to let me select my podcast tab to do anything. It freezes thus resulting in my force quitting it to allow me to do something else. It's really annoying. Tried many times but still refuses to allow me to acces my podcasts.

Posted on Sep 20, 2013 3:01 PM

by Ric 2 2,Solvedanswer
Ric 2 2 Ric 2 2
Level 1 (26 points)
iTunes
A:

I found that by disconnecting from the internet ( unplugging the internet cable on my Mac or by turnning off the Wi-Fi ) and waiting a couple of minutes that this solved the problem and I was able to to see the pocasts in the podcast tab on all my devices ( ipod touhes and ipod classic ).

 

But each time iTunes is started you have to do the same routine ( disconnect from the internet and then reconnect).

 

I found the answer on anther thread, here

 

https://discussions.apple.com/message/23146885#23146885

Posted on Oct 6, 2013 10:27 AM

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Q: itunes 11.1 Freezes when selecting podcasts tab.

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  • by EgonX,

    EgonX EgonX Oct 7, 2013 3:59 AM in response to Polaritypictures
    Level 1 (4 points)
    Oct 7, 2013 3:59 AM in response to Polaritypictures

    Try resetting your PRAM. I had this happening as well, but it wasn't just iTunes locking up and resetting the PRAM seems to have made a dent in the issue.

     

    Resetting the PRAM

    http://support.apple.com/kb/HT1379

  • by Ric 2 2,

    Ric 2 2 Ric 2 2 Oct 7, 2013 6:09 PM in response to EgonX
    Level 1 (26 points)
    iTunes
    Oct 7, 2013 6:09 PM in response to EgonX

    Nope sorry that didn't work for me. Had to unplug the ethernet cable.

  • by Polaritypictures,

    Polaritypictures Polaritypictures Oct 19, 2013 2:53 PM in response to Polaritypictures
    Level 2 (185 points)
    Oct 19, 2013 2:53 PM in response to Polaritypictures

    This is what I get from the console as soon as select podcasts from the top of the my devices page (summery, apps, tines, music, ect)

     

    10/19/13 2:43:22 PM[0x0-0x5e05e].com.apple.iTunes[496]

    AppleGVA:: Error creating the accelerator 1

     

    Then it says

    10/19/13 2:43:46 PMmDNSResponder[18] 12: Could not write data to client after 10 seconds, 4 replies waiting

     

    so go to the mDNSResponder and it says below:

     

    Analysis of sampling mDNSResponder (pid 18) every 1 millisecond

    Call graph:

        962 Thread_343   DispatchQueue_1: com.apple.main-thread  (serial)

          962 start

            962 main

              962 CFRunLoopRun

                962 CFRunLoopRunSpecific

                  962 __CFRunLoopRun

                    962 mach_msg

                      962 mach_msg_trap

        962 Thread_371   DispatchQueue_2: com.apple.libdispatch-manager  (serial)

          962 start_wqthread

            962 _pthread_wqthread

              962 _dispatch_worker_thread2

                962 _dispatch_queue_invoke

                  962 _dispatch_mgr_invoke

                    962 kevent

        962 Thread_604

          962 thread_start

            962 _pthread_start

              962 KQueueLoop

                962 kevent

     

    Total number in stack (recursive counted multiple, when >=5):

     

    Sort by top of stack, same collapsed (when >= 5):

            kevent        1924

            mach_msg_trap        962

     

     

     

    Which then Repeats every 10 seconds

    10/19/13 2:51:16 PMmDNSResponder[18] 12: Could not write data to client after 460 seconds, 4 replies waiting

     

    10/19/13 2:49:16 PMmDNSResponder[18]PenaltyTimeForServer: PenaltyTime negative -62886, (server penaltyTime 1151085285, timenow 1151148171) resetting the penalty

     

     

    So has been like this since last latest iTunes update, thining about downloading an older version. as I miss listening to my podcasts on my ipod.

  • by Polaritypictures,Helpful

    Polaritypictures Polaritypictures Oct 19, 2013 3:19 PM in response to Polaritypictures
    Level 2 (185 points)
    Oct 19, 2013 3:19 PM in response to Polaritypictures

    --- workaround--- you have to let the mDNS responder to quit it search by itself, then you can resync your podcasts, after selecting the podcasts tab on top unplug the ethernet cable and wait, it may take some time for the mDNS responder to figure out there is no network and then it decides to quit it self. Don't force it to quit as you'll be back at square one. Once your done syncing, plug your cable back in. 

     

    Be sure to update all your podcasts soley in itunes before messing with your idevice, don't start fiddling with downloading new files while syncing, it won't work. Take your time and be patient.

     

    Thanks for all the suggestings all!

  • by thelliez,

    thelliez thelliez Nov 4, 2013 7:03 AM in response to Polaritypictures
    Level 1 (0 points)
    Nov 4, 2013 7:03 AM in response to Polaritypictures

    Exact same problem here.

     

    Unplugging from the network works but an iTunes fix is needed!

     

    I am going to see if some of my old podcasts are the issue.  Maybe itunes get stuck attempting to access feeds that are no longer existing.

  • by Alzoo,

    Alzoo Alzoo Nov 27, 2013 3:29 AM in response to thelliez
    Level 1 (0 points)
    Nov 27, 2013 3:29 AM in response to thelliez

    Hi Everyone,

     

    I had the same issue when upgrading my Iphone to IOS7.  I am running iTunes 11.1.3.8 on Windows 7 x64.  I have an enormous collection of podcasts, even manual ones that I have added in as MP3 files and then changed the type to podcast so they appear in podcasts menu.

     

    each time I clicked on the podcast tab in Itunes for my iphone, It would hang....  after reading several posts I tried disconnecting from the internet however this did not work for me as I have my library on a NAS so I need a network connection anyway, pplus it was too messy to keep the NAS and PC connected while not having the internet.

     

    In the end after readding other posts, I just tried being patient & waiting it out and finally it came good, the podcast tab came up & I was able to select the podcasts I wanted synced via iTunes.

     

    attached is a screenshot of the resources monitor of Itunes on my PC, it clearly shows that iTunes is "Not responding" (hung) however the disk I/O and Network I/O were in use..  after awhile iTunes.exe returned to "running" status in the CPU section.

     

    So patience is the key...  All is good  

    hope this helps others.

    iTunes.JPG

  • by earthless9,

    earthless9 earthless9 Dec 16, 2013 11:01 PM in response to Alzoo
    Level 1 (0 points)
    Dec 16, 2013 11:01 PM in response to Alzoo

    I'm having the same issue.  It's a huge pain.  Windows 7 x64.  Disconnecting/reconnecting the ethernet works but it's super annoying.  Please share if you've figured it out!

  • by Kenneth Douglas1,

    Kenneth Douglas1 Kenneth Douglas1 Dec 18, 2013 1:32 PM in response to Ric 2 2
    Level 1 (35 points)
    Dec 18, 2013 1:32 PM in response to Ric 2 2

    I just started having this problem with iTunes 11.1.3 and the internet disconnection workaround worked for me. Thanks!

  • by thelliez,

    thelliez thelliez Dec 18, 2013 1:48 PM in response to Polaritypictures
    Level 1 (0 points)
    Dec 18, 2013 1:48 PM in response to Polaritypictures

    No progress still my last report.

     

    1- Ugly work around: internet disconnection... Still needed.

     

    2- Old podcasts:  I was suspecting that I had some old podcasts no longer reachable that could be causing a network issue.  Unfortunately  deleting them did not help.

  • by elsuchnsuch,

    elsuchnsuch elsuchnsuch Jan 27, 2014 8:55 AM in response to Polaritypictures
    Level 1 (0 points)
    Jan 27, 2014 8:55 AM in response to Polaritypictures

    This helped me, thanks for posting this work-around.  Cheers!

  • by AardvarkPrime,

    AardvarkPrime AardvarkPrime Mar 21, 2014 7:03 AM in response to Ric 2 2
    Level 1 (10 points)
    Mar 21, 2014 7:03 AM in response to Ric 2 2

    I disabled my internet adapter and was able to select podcasts for my iPod again.  After syncing, I enabled my internet adapter again and can click on the Podcasts selection button again without iTunes hanging. 

     

    It's hard to understand why access to the internet would hang iTunes when accessing podcasts on my own computer.  It seems this issue has been popping up for some for a few years and Apple should get on an error trap for this situation.

  • by Ric 2 2,

    Ric 2 2 Ric 2 2 Mar 29, 2014 11:35 AM in response to thelliez
    Level 1 (26 points)
    iTunes
    Mar 29, 2014 11:35 AM in response to thelliez

    Upgrading iTunes to 11.1.5 seems to have finally fixed this for me, at least for now.

    Thankfully.

  • by bernardonmac,

    bernardonmac bernardonmac Jul 14, 2014 6:06 PM in response to thelliez
    Level 1 (0 points)
    Jul 14, 2014 6:06 PM in response to thelliez

    disconnecting internet only temporary fix the problem but it still comes back after a short while.

    deleting one of the old and biggest podcast in my list, then resubscribe and limit it to download only the most recent episodes fix it for me. the plus point is, it frees up used space in my HD too.

    now i can click on the podcast tab and no spinning wheel

  • by iskylark,

    iskylark iskylark Jul 16, 2014 8:51 PM in response to Tom Dignam
    Level 1 (4 points)
    Mac OS X
    Jul 16, 2014 8:51 PM in response to Tom Dignam

    what a preposterous suggestion. It is broken and still not working correctly and it is now months later.

  • by iskylark,

    iskylark iskylark Jul 16, 2014 8:53 PM in response to iskylark
    Level 1 (4 points)
    Mac OS X
    Jul 16, 2014 8:53 PM in response to iskylark

    this in response to speculating that iTunes is just "processing your podcasts"

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