HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades
dbaquiring
Level 1 (0 points)

Q: purchasing more storage

I am trying to purchase more storage and payment method was declined. i entered a new payment method and still unable to purchase. any other way to purchase space ?

iPhone 5c, iOS 7.0.2

Posted on Oct 16, 2013 8:53 PM

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dbaquiring

Q: purchasing more storage

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  • by Michael R Roberts,

    Michael R Roberts Michael R Roberts Oct 19, 2013 8:01 PM in response to dbaquiring
    Level 1 (10 points)
    Oct 19, 2013 8:01 PM in response to dbaquiring

    Same problem.
    I verified the payment information was correct four times.  I even cleared the fields and re-entered.  I also tried from my phone and from my iMac.  Just incase one version wasn't working properly.  No Luck.  I found in a forum if you have a middle initial on your card and not on the itunes info then it can fail.  so I corrected that as well and still no luck.

     

    Let me know if you find out how to do it!

  • by Michael R Roberts,

    Michael R Roberts Michael R Roberts Oct 19, 2013 8:07 PM in response to Michael R Roberts
    Level 1 (10 points)
    Oct 19, 2013 8:07 PM in response to Michael R Roberts

    **I was finnally able to upgrade my iCloud storage.  For some reason it would NOT accept the normal credit card it was accepting for all my other iTunes purchases.  So I gave up and switched to syncing a paypal account which worked right away.  Very annoying that I can't use my normal CC but atleast this was a work around.*