589 Views 2 Replies Latest reply: Oct 25, 2013 12:31 PM by Loxwood
Currently Being ModeratedOct 23, 2013 2:33 PM (in response to Loxwood)
I found a few documented troubleshooting steps for when your iPhone doesn't appear on your Mac:
- Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
- Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
- Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
- Disconnect other USB devices and connect your device directly to a USB port on your Mac.
- Restart your Mac.
Have a great day,
Currently Being ModeratedOct 25, 2013 12:31 PM (in response to Delgadoh)
Sorted now as ended up being dud USB cable. Purchased new cable & phones rediscovered.