Q: Can't access iTunes store from my Mac
Recently installed iTunes version 11, after deleting the previous version I had. (On my MacBook Pro)
Now I'm unable to access the iTunes store. Every time I click on 'iTune Store' the page goes blank. No error message.
Does anybody have the same problem or any advice?
Thanks!
MacBook Pro, Mac OS X (10.6.8)
Posted on Sep 3, 2013 10:20 AM
Community Specialists
Hi CoraNYC,
Welcome to the Support Communities!
The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
I hope this information helps ....
Have a great day!
- Judy
Posted on Sep 5, 2013 12:06 PM