Skip navigation

DSL-2750U router problems with POP Mail

1968 Views 35 Replies Latest reply: Oct 22, 2013 3:40 AM by DJ_Kliche RSS
  • DJ_Kliche Calculating status...
    Currently Being Moderated
    Oct 8, 2013 11:09 PM (in response to travellerblogs)

    Hi Travellerblogs,

     

    Did you ever manage to resolve this? I am having the exact same problem with the exact same router and mac mail dropping out intermittently. Any solutions would be greatly appreciated.

     

    Regards, Damien.

  • DJ_Kliche Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 17, 2013 1:51 AM (in response to travellerblogs)

    Hi Keith,

     

    I found a solution. It appears to be a DNS problem. Go to System Preferences>Network>Advanced then click on the DNS tab. Under DNS Servers delete your routers address and type in the Google Public DNS 8.8.8.8 and 8.8.4.4. Restart mail and it doesn't lose connection again. It worked for both my macbooks.

     

    I'm no techy, but I assume this is just some sort of work-around that keeps the communication between the router and computer open. I read about it over a number of pages listed here (https://discussions.apple.com/thread/4268728?start=90&tstart=0). While some suggest it is slightly inefficient, there hasn't been any noticeable change in my download speeds.

     

    Hope that helps.

     

    Cheers, Damien.

  • DJ_Kliche Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 22, 2013 3:40 AM (in response to travellerblogs)

    Yeah, it's clearly not a perfect solution. The problem came back for me yesterday. I just couldn't be bothered anymore so I boxed it up and put it in the cupboard and plugged in my old router. Everything is back to normal so far, althought I am significantly out of pocket - what a waste of money.

1 2 3 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.