Skip navigation

IPhone 4S wifi button not working

127 Views 1 Reply Latest reply: Oct 24, 2013 1:56 PM by sheila_m. RSS
RayAnthony Calculating status...
Currently Being Moderated
Oct 22, 2013 10:29 AM

Why isn't the wifi button working? It's disabled on its own. How can this be fixed?

iPhone 4S, iOS 7.0.2
  • sheila_m. Community Specialists Community Specialists (3,115 points)
    Currently Being Moderated
    Oct 24, 2013 1:56 PM (in response to RayAnthony)

    Hello Ray,

     

    I found an article with steps to take when you cannot enable Wi-Fi on your iPhone:

     

    Resolution

    Follow these steps to resolve the issue:

    1. Verify that airplane mode is off by tapping Settings > Airplane Mode.
    2. Reset the network settings by tapping Settings > General > Reset >Reset Network Settings.
      Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
    3. Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    4. If your issue is still unresolved, perform a software restore in iTunes.

    Additional Information

    If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.

    If you are able to turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see this article.

     

    You can find the full article here:

    iOS: Wi-Fi settings grayed out or dim

    http://support.apple.com/kb/ts1559

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.