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IPhone 4S wifi button not working

127 Views 1 Reply Latest reply: Oct 24, 2013 1:56 PM by sheila_m. RSS
RayAnthony Calculating status...
Currently Being Moderated
Oct 22, 2013 10:29 AM

Why isn't the wifi button working? It's disabled on its own. How can this be fixed?

iPhone 4S, iOS 7.0.2
  • sheila_m. Community Specialists Community Specialists (3,115 points)
    Currently Being Moderated
    Oct 24, 2013 1:56 PM (in response to RayAnthony)

    Hello Ray,


    I found an article with steps to take when you cannot enable Wi-Fi on your iPhone:



    Follow these steps to resolve the issue:

    1. Verify that airplane mode is off by tapping Settings > Airplane Mode.
    2. Reset the network settings by tapping Settings > General > Reset >Reset Network Settings.
      Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
    3. Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    4. If your issue is still unresolved, perform a software restore in iTunes.

    Additional Information

    If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.

    If you are able to turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see this article.


    You can find the full article here:

    iOS: Wi-Fi settings grayed out or dim


    Thank you for using Apple Support Communities.



    Sheila M.


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