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location based reminders don't work in ios7 ?

24077 Views 123 Replies Latest reply: Apr 16, 2014 10:39 AM by laurentfromcupertino RSS
  • mbaekhoej Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 22, 2013 12:41 PM (in response to glod glodson)

    iOS 7.0.3 is available now, but it did not fix the issue for me

    Does 7.0.3 fix it for anybody?

  • Klahane Level 1 Level 1 (0 points)
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    Oct 22, 2013 12:41 PM (in response to glod glodson)

    I'm curious to know if we're still talking about the same issue. Are those still having trouble experiencing problems with location-based reminders only when Reminders is force quit?

     

    For those who know that Reminders is not in the recent apps list, but haven't force quit it, what's the workflow that causes that to occur?

     

    I've never seen Reminders disappear from my recent apps list, and location-based reminders are working fine for me.

  • andrea210 Calculating status...
    Currently Being Moderated
    Oct 22, 2013 1:24 PM (in response to glod glodson)

    Just Updated to iOS 7.0.3, but it did not fix the issue for me too.  

  • VITICO Level 1 Level 1 (0 points)
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    Oct 22, 2013 1:51 PM (in response to glod glodson)

    Update didn't work for me neither... This is ********!..

  • asst. Level 1 Level 1 (30 points)
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    Oct 23, 2013 10:02 AM (in response to glod glodson)

    Ok, this might not work for everyone, but it may be worth a try. I have always used location based reminders with Siri. Updating to iOS 7 seemed to stop that from working. I tried all the suggestions here but couldn't get it to work.

    Until I did the following:

     

    Instead of asking Siri to "create a reminder" ( which resulted in a reminder being created but no location information could be added), I told Siri this, "in 8 weeks remind me to make a hair appointment at 7 am when I arrive at work". And it worked! So then I experimented with first asking Siri to "create a reminder", she asked, "just tell me what you want to be reminded about", and I said exactly the same phrase. The difference was that this time there was no location or time attached. It was just a plain old reminder.

     

    I tried this with multiple silly events and times and it resulted in the same thing each time. May be worth a try for people. Good luck!

  • ben812 Level 1 Level 1 (0 points)
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    Oct 23, 2013 3:09 PM (in response to glod glodson)

    I believe I have managed to get my location based reminders working. I was hoping updating to 7.0.3 would do it, but no such luck. But after playing around with the settings it looks like they are working.

    What I did was turn off reminders in Mail, Contacts, Calendars -> iCloud. Then reset the location and privacy settings in General -> Reset -> Reset Location & Privacy. Then turn reminders back on in iCloud. It will ask you whether reminders can use your location, accept this and then the location based reminders started working for me without the app open in the background.

  • VITICO Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 23, 2013 3:18 PM (in response to ben812)

    Did everything u just said but it doesn't ask me if reminders can use my location after i turned it back on under the iCloud setting..

  • ben812 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 23, 2013 3:52 PM (in response to VITICO)

    Make sure you have a location reminder active, close reminders. Try deactivating reminders in iCloud in settings rather than under Mail, Contacts, Calenders. Then reset the location and privacy settings. Turn reminders back on in iCloud again and it should ask you if it can use your location. Does this work now?

  • VITICO Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 23, 2013 4:01 PM (in response to ben812)

    Did everything you just said and it did ask me if it can use my location.. Hopefully it works whenever i ask for a location reminder.. Thanks!..

  • VITICO Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 24, 2013 6:09 AM (in response to ben812)

    Location based reminder only worked once.. Back to working when i have it running in the back ground.. Thanks anyway..

  • niccodeamus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 25, 2013 9:53 AM (in response to glod glodson)

    here are my observations. 

    a geotagged reminder failed to work so I have been reading the thread.

    To attempt to fix the issue I turned off reminders in iCloud, reset location and privacy settings, turned on reminders in iCloud.  i was asked (after a pause) if reminders could use location info.  In Location Services a hollow purple location arrow appeared.  it should have been solid as a location reminder was set up.  I adjusted the geofence and the arrow went sold purple so i assume that the system was functioning correctly.  I quit the app.  arrow went grey.  i restarted the app, arrow went hollow purple.  i assume it was failing to recognise that there location aware reminder was in force.  if i, once again, adjust the fence, the arrow in location services goes solid purple.

    if you enable another location aware service (eg Siri) the reminders arrow loses its solid purple status. 

    With further testing, you do not need to actually adjust the geofence, merely get to the screen where you can see the geofence map.

  • vanillathesloth Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 25, 2013 7:54 PM (in response to niccodeamus)

    If it is showing a hollow arrow, that means it is working. This is the symbol for geofences. A solid arrow means your EXACT location is being used.

  • TheSubmariner Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2013 11:01 AM (in response to glod glodson)

    Chalk one up for another user (me!) that cannot get this damm location alert to work for Find my Friends. Ive tried everything including an exorcism of the phone (didnt help! ) to chanting Steve Jobs incantations... nada.

     

    Submitted a support issue to add to the running total. Hopefully, it is effective. Sure wish there was a quick fix for this soon ...

  • climber12we Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2013 12:22 PM (in response to TheSubmariner)

    TheSubmariner,

     

    Try this.

    Navigating to Settings -> General -> Reset -> Reset Location and Privacy. Not sure if you tried this but it has has worked for many people.

     

    Keep in mind that this "fix" might be broken if you turn off/on ANYTHING in System Services.

     

     

    ******************************************************************************** *********************************

    Anyone reading this discussion who is experiencing the same problem should definately put in a bug report with Apple. Apple technical issues only come to light when people put in bug reports. You can put one in here:

     

    http://www.apple.com/feedback/iphone.html

     

     

    Make sure you reference this discussion in your report so software engineers can see what people are saying about this issue.

  • Klahane Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2013 12:28 PM (in response to climber12we)

    Anyone reading this discussion who is experiencing the same problem should definately put in a bug report with Apple.

     

    The problem is that at this point, it's hard to know what the "same problem" is.

     

    This was the initial complaint:

    after upgrading to ios7 on my iphone 4s the location based reminders don't work if the reminder-app is not open in multitasking.

     

    But the thread now includes Find My Friends and more. Bug reports need to be very specific and repeatable.

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