TharpSter
Level 1 (0 points)

Q: Where's my pre-order?

I pre-ordered Def Leppard's Viva Hysteria a few weeks ago.  It's out today, however there's no record of the order in my iTunes, and the album doesn't even show up in the store.  What's the deal?

iPhone 5s

Posted on Oct 22, 2013 3:05 PM

Close
TharpSter

Q: Where's my pre-order?

  • All replies
  • Helpful answers

  • by braden85,

    braden85 braden85 Oct 24, 2013 10:01 AM in response to TharpSter
    Community Specialists
    Oct 24, 2013 10:01 AM in response to TharpSter

    Hey TharpSter!

     

    I have an article here that can help address this question:

     

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Downloading a pre-ordered item

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

    Thanks for using the Apple Support Communities!

     

    Cheers,

    Braden