TimCummings

Level 1 (0 points)

Q: I have an iPod Classic and when I turn it on all I'm getting is a red X in a circle. Any suggestions on how to fix this?

I have an iPod Classic and when I turn it on I'm getting a red X in a circle. How can I fix this?

iPod classic

Posted on Oct 20, 2013 8:23 PM

I have this question too

Q: I have an iPod Classic and when I turn it on all I'm getting is a red X in a circle. Any suggestions on how to fix this?

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Helpful answers

by brenden dv,

brenden dv Oct 23, 2013 7:39 AM in response to TimCummings
Community Specialists

Oct 23, 2013 7:39 AM in response to TimCummings

Hi TimCummings,

If you are having issues with an iPod with a red X symbol on the screen, you may find the following article helpful:

Apple Support: iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463

Regards,
- Brenden
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