884 Views 1 Reply Latest reply: Oct 23, 2013 11:48 AM by Delgadoh
Currently Being ModeratedOct 23, 2013 11:48 AM (in response to Roselis)
First, I would follow the steps in this first document in order to get your computer to recognize the iPod:
If you go through all the steps in that article in order, it should lead you to a resolution.
Have a good one,
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