1 Reply Latest reply: Oct 23, 2013 12:14 PM by Delgadoh
marcelofromtustin Level 1 Level 1 (0 points)

Hi please tell me why they can barely hear me when i called them?

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  • 1.
    Delgadoh Community Specialists Community Specialists (1,405 points)

    Hey marcelofromtustin,


    I found the following recommended steps for when the person you're talking to claims that you sound muffled or not loud enough:


    1. Check the volume setting on your iPhone. You can adjust the volume by pressing the volume up and down buttons on the left side of the iPhone.
    2. If you are using a third-party iPhone case, make sure it is not covering the speaker, microphone, or top microphone. Try making some calls without the case to see if a caller can now hear you more clearly or play music to see if the speaker's volume is better.
    3. If you have not removed the plastic display film used for protection during shipment, either ensure that the microphone and speaker are not covered or remove the film completely.
    4. Check that the speaker, microphone mesh covers, and top microphone hole are not clogged with lint or other debris.
    5. If the speaker, microphone mesh, or top microphone (iPhone 4 only) appear clogged, please use a clean, small, dry, soft-bristled brush to clean them. To do this follow these instructions:
      • Use the brush to carefully and gently brush the speaker and microphone mesh.
      • Brush away from the 30-pin dock connector to avoid getting any debris into the dock connector.

    If the issue persists, go to: apple.com/support/iphone/service/faq/ for information on service.

    via: iPhone: Sound muffled or low from the speaker or when speaking into the mic



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    All the best,