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Why Does Safari Web Content Constantly Quit & Re-Boot?

2068 Views 24 Replies Latest reply: Oct 23, 2013 1:03 PM by michaelfromcarefree RSS
  • ~Bee Level 7 Level 7 (30,580 points)

    Thumbs Up, Allan!

  • andyBall_uk Level 6 Level 6 (17,515 points)

    >>...don't know why I can't get Java to keep opening itself back up...

     

    [loaded] com.crashplan.javacheck.plist

    At the least, crashplan looks likely to be using it.

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    Oct 14, 2013 10:23 AM (in response to Saxman)

    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive

     

    Reboot, test again.

     

    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.

     

    Check the System Preferences>Other Row, for 3rd party Pref Panes.

     

    Also look in these if they exist, some are invisible...

     

    /private/var/run/StartupItems

     

    /Library/StartupItems

     

    /System/Library/StartupItems

     

    /System/Library/LaunchDaemons

     

    /Library/LaunchDaemons

  • John Galt Level 7 Level 7 (33,085 points)
    Currently Being Moderated
    Oct 14, 2013 11:27 AM (in response to Saxman)

    Since your primary difficulty appears to concern Safari, the first step is to examine Safari for any Extensions that you do not recognize. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone. You can also toggle the Extensions off / on slider to "off" to disable all of them.

     

    Regarding Internet plug-ins read the following: Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

     

    In addition to Safari extensions and add-ons, you are also using many third party system modifications as least one of which (Soundflower) appears frequently in crash reports. It has not been updated in years and its support forum is moribund. Soundflower itself may not the the cause, since it's a system audio modification likely to conflict with Global Delight's Boom product. Either one, or both of them could be a problem.

     

    Crashplan is another potential cause. No such subscription-based offsite backup services work well on a Mac. Use Time Machine and your own backup devices instead (Time Capsule or external hard disk drive).

     

    There are several other potential reasons your Mac will not perform as designed including AppCleaner. Junk like that is not required and is capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Get rid of it and test your Mac for operation. If it does not perform normally, the possibility that AppCleaner resulted in system corruption must be considered.

     

    TechTracker is more superfluous junk and a potential cause of system instability. Your Seagate utilities may be a problem, as are any system modifications from Google.

     

    Any Mac as extensively modified as yours will be difficult to maintain, since it is practically impossible for every non-Apple software developer to determine if their system modification will not conflict with OS X and those of every other non-Apple software developer. Given the extent of system modifications resulting in the problems you're experiencing, that responsibility has now fallen to you.

    MacBooks  iMacs  iPads  AirPorts, OS X Mountain Lion,  28 years Apple!
  • ~Bee Level 7 Level 7 (30,580 points)

    Saxman --

     

    Really, if you don't want help, and just want to rant, we volunteers will put you on a "DNR" list.

    We are not "Apple."  You know that already.

    We have no clue why some of the apps are in the App Store.  We didn't make any of those decisions.

     

    You received a very thoughtful and tailored response from John as to the apps on your computer that may be causing damage. And your response is to lash out at him.

  • michaelfromcarefree Calculating status...

    I discovered that the add-on Glims was a culprit in crashing Safari 7.0, after reading the log.

     

    To uninstall Glims, it is necessary to download their uninstaller and then change the security setting,

    to allow apps downloaded "from anywhere" in the Security & Privacy panel (System Preferences).

    This enables the removal of Glims.

     

    Restore security and reset security setting.

     

    Removing the following folder "WebpageIcons.db" from ~/Library/Safari AFTER Safari has closed,

    will allow the app to restore function.

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