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SPAM email purporting to be from Apple

1807 Views 9 Replies Latest reply: Oct 23, 2013 11:47 PM by seventy one RSS
spraine Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 19, 2013 3:52 PM

Just received one, asking me to update my online access info or else!

 

Does Apple want me to do anything with this other than delete it?

 

Steve

 



MacBook Pro, OS X Mountain Lion (10.8.3)
  • steve359 Level 6 Level 6 (12,035 points)
    Currently Being Moderated
    Oct 19, 2013 3:54 PM (in response to spraine)

    Most likely phishing.

     

    Hover (not click on) over the link they provide and it likely does not end in "apple.com".

     

    Delete it, do not even respond to say "go away" as you will be targeted with more emails.

  • Niel Level 10 Level 10 (234,830 points)
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    Oct 19, 2013 3:58 PM (in response to spraine)

    Forward it to reportphishing at Apple.

     

    (91208)

  • MVardy Calculating status...
    Currently Being Moderated
    Oct 20, 2013 9:27 AM (in response to spraine)

    Apple will never send you unsolicited mail for any reason. If you alter you're account, or someone else does it will literally say so. No vagueness. Ignore it and block/bounce the emails.

  • seventy one Level 6 Level 6 (8,525 points)
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    Oct 20, 2013 9:31 AM (in response to MVardy)

    MVardy.

     

    No.  You should never bounce these mails.  That tells the sender the account is live.   Just delete.

  • MVardy Level 1 Level 1 (0 points)
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    Oct 20, 2013 9:33 AM (in response to seventy one)

    ? It's irrelevant if its "active" of course its "active"... I work for apple. Shh.

  • seventy one Level 6 Level 6 (8,525 points)
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    Oct 20, 2013 9:44 AM (in response to MVardy)

    Useful set of comments from some well versed contributors ... albeit who don't work for Apple. 

     

    Unsolicited e-mails: Apple Support Communities

  • Ziatron Level 4 Level 4 (3,255 points)
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    Oct 23, 2013 11:39 PM (in response to seventy one)

    You should never bounce these mails.  That tells the sender the account is live.

     

    I find the Bounce featured to be quite effective.   Yes, if the sender is very sophisticated they can tell the e-mail was bounced.  However, 99% will believe that the e-mail address they sent to is not functioning.

  • Roger Wilmut1 Level 9 Level 9 (64,095 points)
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    Oct 23, 2013 11:46 PM (in response to Ziatron)

    Ziatron wrote:

     

    I find the Bounce featured to be quite effective.

    What it's most effective for is sending spam to innocent people whose addresses have been forged as the 'From' address on the spam. Little spam actually uses a real return address - the idea is for you to click on links - so all you are doing is adding to the misery for people who have nothing to do with it. And the next time the same people spam you it's likely to be from a different 'From' address, so as to get round your filters.

     

    Added to which if it does happen to be a real address it doesn't take very much sophistication at all to tell that the bounce is a fake. Anyone up to sending large amounts of spam is going to be able to do this - but in any case I doubt if any spammer would bother to remove a bounced address from a list of thousands.

     

    Please don't bounce spam. I know it's a temptation, but please don't do it.

  • seventy one Level 6 Level 6 (8,525 points)
    Currently Being Moderated
    Oct 23, 2013 11:47 PM (in response to Ziatron)

    You are thinking in terms of individuals.   The problem today is machines and if one per cent of machine activated spam gets a response ... they're in business, and you're up to your neck in spam.

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