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HT1688 Fast battery drain since updating ios7 for iPhone 5

3470 Views 44 Replies Latest reply: Nov 11, 2013 11:35 AM by wildlifeanalysis RSS
  • Axeman1020 Level 6 Level 6 (11,320 points)

    Has the phone finished restoring from the backup?

    Settings > iCloud > Storage & Backup > if the button says Bacup Now it is finished, if it says stop restoring it is not.

     

    Also, try resetting: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • Dmicu Calculating status...

    Is this is in response to my issue or Wildman's?  I haven't backed up anything or tried restoring anything.  And I have powered the phone down and back up since this issue with iCloud.

  • Axeman1020 Level 6 Level 6 (11,320 points)

    When you updated to iOS 7, it had to back up your data first, after it was installed it would have restored it.

  • Lawrence Finch Level 7 Level 7 (24,495 points)

    Dmicu wrote:

     

    Is this is in response to my issue or Wildman's?  I haven't backed up anything or tried restoring anything.  And I have powered the phone down and back up since this issue with iCloud.

    This is a messy thread, but I think your original problem is that the phone's battery is going down faster than you expected. If I read that correctly, see if information I posted earlier helps:

     

    This happens to some phones after every upgrade or restore. Some app on the phone was active and was interrupted by the upgrade. When it came back up the app tried to resume and failed. You've got to find and kill that app. If you have an Exchange account that is the prime suspect. Go into Settings and turn off all of the switches (mail, contacts, calendar, notes, etc) for the Exchange account. Then reset the phone by holding HOME and SLEEP until an Apple logo appears. Once the phone comes back up turn the switches back on. Do the same for iCloud if you don't have MS Exchange or that doesn't fix it.

     

    It can be other apps also. iOS 7 has provided a way to control background execution of apps. Go to Settings/General/Background App Refresh. This will list all of the apps that can run in background and use power. Start by turning them all off. Reboot. If this fixes the problem turn on a few at a time until you find the perp.

  • Dmicu Level 1 Level 1 (0 points)

    Sorry..."exchange account"?  is that iCloud?  And that doesn't seem to solve my issues with find my iphone or imessage not working, although it might help...I'm almost willing to try anything that doesn't involve throwing the phone against the wall 

  • Lawrence Finch Level 7 Level 7 (24,495 points)

    Exchange account means a company email account, the kind that you would use Outlook for on your work computer.

     

    I didn't see any mention of iMessage in this thread, so I didn't respond to it.

     

    For Find my iPhone, have you gone to Settings/iCloud and verified that it is on? And that it is associated with the same Apple ID you have on the phone?

  • Dmicu Level 1 Level 1 (0 points)

    don't have company email on my phone...just gmail and hotmail accounts. 

     

    Didn't mention iMessage deal before.

     

    I have verified a couple times that iCloud is on and even turned it off and back on and signed in again.  In fact, just put in my info again, had it verify and it still won't find my phone.  This is part of the reason for me not being too sure about backing up to iCloud and resetting the phone.  If it doesn't even SEE the phone, how can i trust the backup?

  • Dmicu Level 1 Level 1 (0 points)

    Looked at it, and I don't have mail set up on iCloud anyway.

  • azafirster Calculating status...

    I am having the same problem, my iPhone 5 was just updated 2 days ago from 7.0 to 7.0.2. Before the update i was trilled with the phone, the battery life lasted longer than on iOS 6. No need to optimize nothing and it lasted the whole working day. Now since the update battery drain went from 100% at 8:00 am to 22% at 11:00 am. I didnt need to optimize my phone before, now had to take all mesures to optimize the battery life. Did a restore from iTunes, and still the problem is there. Now had to buy a boost battery case just to get it thru till the evening only, with all optimization so as to save battery. And no, i dan't have any Exchange mail / outlook mail on the phone.

  • Shahd Elfatih Calculating status...

    Hi all,

    Used to have the same problem but fortunately it's now resolved .... In my case at least.

    Updated my iPhone 5 OTA to iOS 7 on 19/9 ( shut down all apps and a hard reset b4 the update ). Since then and up until last week the battery has been acting up. B4 the update I was getting usage of 10+ hrs and standby of 30+ hrs. . After iOS 7 I was getting usage of max. 6:30 hrs and standby less than 20 hrs. Started following this and other threads about 2 weeks ago

     

    These are the steps that I've hone, hope it helps some you guys.

     

    Reset all settings.

    Turned off background app updates

    Turned off Airdrop

    Turned off Parallax

    Turned off Auto Brightness and reduced brightness

    Switched off Location Services

    Turn off Wifi and Bluetooth when not in use

    Turned off All System Services except Setting Time Zone

    Turned on Limit Ad Tracking in Privacy/Advertising

    Set Diagnostics and Usage to "Don't Send"

    Set Fetch New Data in Mail Manual

    Turned off Push in Mail

    Location services limited only to the apps that I use, all others off.

    System Services all off.

    Battery calibration to adapt to iOS 7 ( full charge > use till shut down 5 times and also 5 hard resets at different times ).

    Notification Centre limited to the apps that I use on daily basis.

    iCloud > off except find my iPhone.

    Automatic downloads in iTunes & App Store > off.

    Settings > Cellular > USE CELLULAR DATA FOR > limited only to the apps that I use when I'm out and about ( I'm on wifi at home and office ).

     

    Since last week the battery has shown a remarkable progress.

    For the first time after the update I started seeing a usage of 8:30+ hrs and standby 30+ hrs.

     

    Of course it's still not the same ( doubt if it will ever be like it used to ) but at the end of the day it's a ... Progress.

     

    I believe that the power demand of iOS 7 and the A6 Chip processor on iPhone 5 are not well integrated ( just an impression since I'm not a tech guy ).

     

    I know, by reading every post here, that a lot of you guys have tried all these measures without success.

    Just wanted to share my experience with iOS 7 on iPhone 5.

     

    Respect and Regards to all.

  • loveabull Calculating status...

    To reply to the OP, though it seems like this issue is resolved, more or less, I also had this problem, but it did not start until a few weeks after I upgraded to iOS 7.  It happened consistently for two days- I kept the phone plugged in to a charger until I could take the time to back it up and install the update for iOS 7 that had been released in the meantime.

     

    I don't know if it was that I had a bad install, as the issue decreased for a few days before I updated, but everything sorted itself out when I downloaded the update for iOS 7. 

     

    So- just saying, yes, probably a software issue, but fixable by simply updating (and it didn't hurt that the weather was colder here- keeping the phone literally more 'chill').

     

    I haven't had a single problem with my iPhone 5 or any other OS-related issues except for this, and it was easy enough to fix.

  • loveabull Level 1 Level 1 (0 points)

    Fair enough- but my statement remains.  I'm saying that I had this problem, and now I do not.  My battery life is fine.  So- have you updated your phone with the iOS 7 update (not the original iOS 7 release) released this past month?

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