ndaversa

Q: Error enabling server management (Mavericks Server)

Error enabling server management.

A problem was detected with Server. Please redownload Server from the App Store.

 

I have tried removing, resintaling, restarting and I still get this error message with Mavericks server.

 

I previously had Mountain Lion with Server. I upgraded to Mavericks and then install and ran the new Server.app.

 

This thread:

https://discussions.apple.com/thread/4422311?start=0&tstart=0

 

Seems somewhat similar, but the solutions do not seem to work.

 

Apple please advise.

 

ND

OS X Mavericks (Server), OS X Mavericks (10.9)

Posted on Oct 24, 2013 8:41 AM

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Q: Error enabling server management (Mavericks Server)

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  • by ndaversa,

    ndaversa ndaversa Oct 24, 2013 8:42 AM in response to ndaversa
    Level 1 (0 points)
    Oct 24, 2013 8:42 AM in response to ndaversa

    Also when running the Server binary from Terminal I get this error:

     

    2013-10-24 11:28:11.170 Server[1065:5f0f] ERROR: failed to begin promotion: The operation couldn’t be completed. (kSMErrorDomainFramework error 3 - The client and tool did not match requirements.)

  • by David Kramer,Solvedanswer

    David Kramer David Kramer Oct 24, 2013 4:42 PM in response to ndaversa
    Level 1 (10 points)
    Oct 24, 2013 4:42 PM in response to ndaversa

    ND,

     

    Thanks for letting us know about this problem.  You mention that you've tried removing and then re-installing Server.app; one additional thing you could try doing is removing the file "/Library/PrivilegedHelperTools/com.apple.serverd", in addition to removing Server.app, and then try re-installing.

     

    However, before you do that, I'd appreciate it if you could check your system.log for some additional information.  Around the same time that you get the error message from Server.app, there may be a couple of log messages in your "/var/log/system.log" file from "launchdadd" that look something like:

     

    launchdadd[13101]: FAILURE: Code <SecCode 0x7fef515025b0 [0x7fff7462beb0]> failed requirement ...

    launchdadd[13101]: FAILURE: Code <SecStaticCode 0x7fef5140fd70 [0x7fff7462beb0]> failed requirement ...

     

    If you can paste those messages into this thread, or file a radar with that information, it would be very helpful!

     

    Thanks,

    David

  • by ndaversa,

    ndaversa ndaversa Oct 24, 2013 5:15 PM in response to David Kramer
    Level 1 (0 points)
    Oct 24, 2013 5:15 PM in response to David Kramer

    Thanks David,

     

    Here are the additional logs you requested:

     

    Oct 24 11:28:11 server.local launchdadd[1108]: FAILURE: Code <SecCode 0x7f82b26006e0 [0x7fff7847eeb0]> failed requirement (identifier "com.apple.Server.v2" and anchor apple generic and (certificate leaf[field.1.2.840.113635.100.6.1.9] /* exists */ or certificate leaf[field.1.2.840.113635.100.6.1.9.1] /* exists */)) with error "The operation couldn’t be completed. (OSStatus error -67050.)"

     

    Oct 24 11:28:11 server.local launchdadd[1108]: FAILURE: Job com.apple.serverd could not be installed from /Applications/Server.app/Contents/Library/LaunchServices/com.apple.serverd, reason 3.

     

    I will try the other steps you mentioned now and report back.

     

    Thanks

    Nino

  • by ndaversa,

    ndaversa ndaversa Oct 24, 2013 5:23 PM in response to David Kramer
    Level 1 (0 points)
    Oct 24, 2013 5:23 PM in response to David Kramer

    one additional thing you could try doing is removing the file "/Library/PrivilegedHelperTools/com.apple.serverd", in addition to removing Server.app, and then try re-installing.

     

    Solved my problem.

     

    Thanks David

  • by Michael Brill,

    Michael Brill Michael Brill Oct 24, 2013 5:25 PM in response to David Kramer
    Level 1 (0 points)
    Oct 24, 2013 5:25 PM in response to David Kramer

    Thank you David!!! Deleting /Library/PrivilegedHelperTools/com.apple.serverd and redownloading solved this exact problem for me. THANK YOU!! Wish I could give you 10 points!!

  • by jluty,

    jluty jluty Oct 24, 2013 6:32 PM in response to ndaversa
    Level 1 (0 points)
    Oct 24, 2013 6:32 PM in response to ndaversa

    I had the same problem, until I created a password for my user

  • by tamara7777,

    tamara7777 tamara7777 Oct 25, 2013 12:09 AM in response to ndaversa
    Level 1 (0 points)
    Oct 25, 2013 12:09 AM in response to ndaversa

    solved my problem too! thanks!

  • by turner99,

    turner99 turner99 Nov 1, 2013 10:49 PM in response to David Kramer
    Level 1 (0 points)
    Nov 1, 2013 10:49 PM in response to David Kramer

    Excellent, worked like a charm after removing '/Library/PrivilegedHelperTools/com.apple.serverd'

    :-)

  • by Daniel Ball,

    Daniel Ball Daniel Ball Nov 14, 2013 2:53 PM in response to ndaversa
    Level 2 (230 points)
    Nov 14, 2013 2:53 PM in response to ndaversa

    My problem is my AD domain user doesn't seem to have admin access on the first try on some things like when Server.app asks to update or doing stuff in command line.  Usually the second time it works fine, but not for Server.app.  I used local root account and it installed fine then.

  • by Bandido of Oz,

    Bandido of Oz Bandido of Oz Nov 18, 2013 8:20 AM in response to David Kramer
    Level 1 (0 points)
    Nov 18, 2013 8:20 AM in response to David Kramer

    Another thank you David, removing

    '/Library/PrivilegedHelperTools/com.apple.serverd'

    solved it for me too

  • by Project Music,

    Project Music Project Music Dec 6, 2013 11:04 AM in response to jluty
    Level 1 (0 points)
    Dec 6, 2013 11:04 AM in response to jluty

    You, sir, are my hero. Just to emphasize the absurdity of this: I had to put a password on my user account before the server would work. Before that, if failed with a fatal error saying I had to reinstall the entire application.

     

    This is the STUPIDEST fatal problem I've ever seen from Apple. I had a completely clean Mac Mini with almost nothing on it but Mavericks and it kept failing with this error. I reinstalled. Fail. I pulled my hair out all morning and all I had to do was set a god damned password to make the software run. I guess I know now why it has 1 star on the mac store. It's certainly about to get one from me.

  • by rogerfromlincoln,

    rogerfromlincoln rogerfromlincoln Jan 27, 2014 2:43 AM in response to ndaversa
    Level 1 (0 points)
    Jan 27, 2014 2:43 AM in response to ndaversa

    I have read this post with interest as I have this problem.

     

    However, on checking for the /VAR/ folder it is not present in any area at all. All I can see is an empty VAR folder with alias on it and nothing in it when I try to open it.

     

    I have revealed all hidden files and folders before searching and I am at a loss as to what to do next.

     

    Any help will be appreciated

  • by Anron,

    Anron Anron Feb 10, 2014 3:26 AM in response to David Kramer
    Level 1 (0 points)
    Feb 10, 2014 3:26 AM in response to David Kramer

    Hi David

      i just download OS X sever APP for my IMAC, but the same question for Erroe enabling server management. i have tired many time for remove and re-install Sever APP. But it is still fail for install. And then I have saw this discuss, but it can't solve my issue. i checked My Library/PrivilegedHelperTools/. There is no this "com.apple.serverd" file. But this file i can find it in /Applications/Server.app/Contents/Library/LaunchServices. Could you please give me a hand?

    By the way, my system is 10.9.1. Thanks.

  • by Anron,

    Anron Anron Feb 10, 2014 4:09 AM in response to Project Music
    Level 1 (0 points)
    Feb 10, 2014 4:09 AM in response to Project Music

    HI Sir, i follow your rule. To put password for my system, it is ok for install OS X sever!! I totally agree your opinion.

    This is the STUPIDEST fatal problem. Especially this app is made in Apple itself. Why it can't install smoothly?

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