1 2 3 4 Previous Next 45 Replies Latest reply: Apr 9, 2014 3:56 AM by mjtlee Go to original post
  • 15. Re: Mavericks Crashing my iMac 2012
    Fats Vernon Level 1 Level 1 (0 points)

    I thought as much. I deleted that. Just had a crash since deleting it.

     

    I've also unplugged any external drives. I'm may just try unplugging the display if this doesn't work

  • 16. Re: Mavericks Crashing my iMac 2012
    Fats Vernon Level 1 Level 1 (0 points)

    Yep, I deleted that along with a handful of other 3rd party apps I don't use.

  • 17. Re: Mavericks Crashing my iMac 2012
    berj79 Level 1 Level 1 (0 points)

    I also had a crash today, computer just hang while browing on safaring, had to hold the power button to reboot, machine is the new 2012 27" imac, hope apple does an update as mountain lion was so sweet on my machine & i miss it now

  • 18. Re: Mavericks Crashing my iMac 2012
    Fats Vernon Level 1 Level 1 (0 points)

    Yep, I've uninstalled that program along with a handful of other 3rd party apps.

  • 19. Re: Mavericks Crashing my iMac 2012
    putnik Level 3 Level 3 (690 points)

    You could try a Safari reset and to clear the cookies in Safari preferences.  What Safari extensions do you have?

     

    A Force Quit may have been simpler than powering off.  (Opt+Cmd+Esc)

  • 20. Re: Mavericks Crashing my iMac 2012
    berj79 Level 1 Level 1 (0 points)

    Ok wil trying doing a reset & clear the cookies, i have no extra extensions just what comes with it.

    There was no response to anything, even the cursor disappeared, well will try force quit if it ever happens again.

  • 21. Re: Mavericks Crashing my iMac 2012
    putnik Level 3 Level 3 (690 points)

    I'm not sure what "comes with it" entails.  Adblock has a "go faster" feature which causes blank white pages and needs disabling.

     

     

    Screen Shot 2013-10-24 at 20.29.35.png

     

     

    Screen Shot 2013-10-24 at 20.30.00.png

  • 22. Re: Mavericks Crashing my iMac 2012
    berj79 Level 1 Level 1 (0 points)

    well my safari made my computer hang after i clicked on "Top Sites" feature, i just upgraded maverick from mountain lion so all my earlier safari settings & top sites got transfered to the new safari of maverick, so in the Top Sites fature the websites snaps looked abit weird & zoomed in comapre to what they look now after doing a Reset as you said, lets hope the reset solved the problem.

  • 23. Re: Mavericks Crashing my iMac 2012
    Fats Vernon Level 1 Level 1 (0 points)

    John:

     

    I updated 3rd party software

     

    I deleted all 3rd party software I don't use

     

    I unplugged all external hard drives

     

    I unplugged my 2nd display

     

    Zapped the PRAM

     

    Got rid of Air Display completely.

     

    Down to bare bones here. Not sure what else to do. Incase I didn't mention it, I have the 2012 iMac 27".

  • 24. Re: Mavericks Crashing my iMac 2012
    Fats Vernon Level 1 Level 1 (0 points)

    Still crashing after 1 to 5 minutes of use every time.

  • 25. Re: Mavericks Crashing my iMac 2012
    John Galt Level 8 Level 8 (36,395 points)

    Reset the iMac's SMC. Read all the steps. You may not be able to perform the ones under Before Resetting the SMC so just skip to the next section.


    Before Resetting the SMC

     

    Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.

     

    1. Press Command + Option + Escape to force quit any application that is not responding.
    2. Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
    3. Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    4. Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.

     

    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve

     

    1. Shut down the computer.
    2. Unplug the computer's power cord.
    3. Wait fifteen seconds.
    4. Attach the computer's power cord.
    5. Wait five seconds, then press the power button to turn on the computer.

     

    Attempt to start the iMac in Safe Mode again. Reply with your results even if there is no change.

  • 26. Re: Mavericks Crashing my iMac 2012
    Fats Vernon Level 1 Level 1 (0 points)

    I followed the steps.

     

    When I attempt to boot in safe mode, same thing happens. It gets about halfway trough the safe boot up, turns off and then just reboots normally into my login.

  • 27. Re: Mavericks Crashing my iMac 2012
    hawkesbury Level 1 Level 1 (0 points)

    Am having exactly the same problems - only get to stay on for 3/4 mins then shuts down - will not let me transfer any files to a hard disk - has corrupted my back up drive . When installing mavericks it got to the final stage of completing installation 7 mins then 6 mins then it crashed - restarts and tells you there was an error shutting down. - even crashes just sitting on login in window for 3 mins. Have quickly tried to reinstall maverick twice and it goes through the stages if I am quick enough but exactly the same things happen - if it was installed properly it shouldn't let me do this - on computer shows system as 10.9

  • 28. Re: Mavericks Crashing my iMac 2012
    hawkesbury Level 1 Level 1 (0 points)

    Also happens in safe mode

  • 29. Re: Mavericks Crashing my iMac 2012
    John Galt Level 8 Level 8 (36,395 points)

    Two potential problems remain: a corrupted OS X installer, or a hardware failure:

     

    Unplug all external hardware, which should be everything connected to the iMac unless you are using a USB keyboard.

     

    Run Apple Hardware Test by holding option d (three fingers) while you start your iMac. Run the extended tests. It may take 45 minutes or so. It is very likely to report "No trouble found" but if it doesn't, write down the error and report it.

     

    Then, shut down the Mac and boot OS X Recovery by holding and r (two fingers) while you start your iMac. At the Mac OS X Utilities screen, select Reinstall OS X. Once it completes an hour or two later, test your Mac again for operation. Start with Safe Mode, and if it does not crash perform a normal boot.