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Wifi not working after upgrade to iOS 7

123693 Views 240 Replies Latest reply: Apr 10, 2014 9:24 AM by rayfern72 RSS Branched to a new discussion.
  • Johnjeff1963 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2013 8:14 PM (in response to Gustavojosedf77)

    The fact that this feature.. remove network ... is gone IOS 7 is flat out poor design by apple for which no customer was clearly consulted. It now forces me to go into my modem software (a HUGE pain the *** I might add) and refresh the list of devies to get the modem to "forget" the phone instead.

     

    Apple FIX THIS GROSS PROGRAMMING DESIGN FLAW - and in fact I've done sw development for 25 years and I'd call this a Critical Fix instead.

     

    There is NO excuse to make a customer go through this!

  • renitabungaroo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 15, 2013 1:14 AM (in response to Boardhedz)

    i wasted my money and got the wifi chip changed, and the problem is still same!

  • Boardhedz Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 15, 2013 4:09 AM (in response to renitabungaroo)

    no waaaaay!

     

    I thought that would fix the issue . . . . . I just wish Apple would have a look at this issue, it's their phone, their software; something is seriously wrong!

     

    thanks for letting us know, I was thinking about that option but will leave it for a bit now!!

  • christinamarcos Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 18, 2013 10:54 PM (in response to Lawrence Finch)

    I have a MiFi2372 which I use as a private wifi connection when I travel.  Since I upgraded to iOS7, it does not work on any of my apple devices - iPAD2, mini iPAD, iPhone4S or iPhone5.

  • toni198 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 20, 2013 3:37 PM (in response to Gustavojosedf77)

    apple chats1.jpg

    I have had 4 chats so far with Apple online support.
    I have an iPhone 4S bought in the UK and am now on an extended trip away from the UK and have the wifi issue since update.
    They want me to send it back to the UK, at my expense, for it to be repaired or replaced as they say it cannot be fixed in Australia.
    As you can see they don't place much faith in what forum users say, or their issues asince the update.

  • ibmiked Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 24, 2013 12:17 PM (in response to Gustavojosedf77)

    Well I figured that I'd add to the drama with iOS7 and 4s.  Same problems as everyone here.  I simply wanted to add to the complaint-count of completely dissatisfied customers.   The worse part is that i would GLADLY go back to iOS6 -- which I actually preferred anyway -- but we can't even do that. 

  • honohb Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 24, 2013 1:28 PM (in response to Gustavojosedf77)

    Apple, why are you removing all of my comments re the 4S WiFi issue?

  • honohb Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 24, 2013 1:29 PM (in response to Gustavojosedf77)

    Apple Support had me run thru a software reset to iOS 7.0.2 to try to fix the issue. I then restored all my data thru iCloud, WiFi then failed again within 3 days.

     

     

    I called Apple Support again and this time they suggested that I software reset to iOS 7.0.3. This reset the 4S to factory settings, but this time no WiFi, so I'm without Apps, contacts, everything as I cannot restore from iCloud.

     

     

    I called Apple Support again + talked to a supervisor, who refused to accept any fault. I was told that iOS7 "uncovered an already-existing hardware issue" and that Apple were in no way responsible for the issue.

     

     

    After 30 mins of discussion, I gave up as the only choice given to me was to pay 211 euros to "fix" the issue.

  • Lawrence Finch Level 7 Level 7 (24,500 points)
    Currently Being Moderated
    Oct 24, 2013 1:35 PM (in response to honohb)

    The hosts remove posts for violation of the Terms of Use of the forum. That's the only reason. And when they do remove a post they send you an email explaining why. So read your email.

  • honohb Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 24, 2013 1:39 PM (in response to Lawrence Finch)

    btw, the mail stated that the post was removed "because it contained non-constructive rants or complaints". I feel that the rant was justified and that I may have been voicing the opinion of a great many users affected by this issue.

  • toni198 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 25, 2013 4:30 AM (in response to Gustavojosedf77)

    I've spoken to an iPhone repair company here and have been quoted $60 (Australian) for what seems to be a common issue.

    That's a lot less than the 166 Sterling I was originally quoted by Apple support.

     

    I've just ordered  a fairphone from fairphone.com.

     

    I don't like Apple anymore.

  • jmj79 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 25, 2013 6:19 AM (in response to Gustavojosedf77)

    Been having problems and heard that an  iOS 7.03 upgrade was available. That was great but I couldn't connect to.  wi-fi to upload. For what it's worth, I set my 4s to airplane mode, did a hard boot and Wi-Fi came on.  With nothing to lose I quickly started the iOS 7.03 update.  It took about 30 min to upload and install. After it was complete, it connected to Wi-fi (home) then went to work and it auto connected there as well.  So far so good. It's worked for a few days with no problem.

  • NorrieGBR Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 25, 2013 2:16 PM (in response to honohb)

    I'm affected by the 4s wifi/bluetooth issue and share your frustration; I too have had many posts removed and been quoted the "non-constructive rant" but you only need to state an opinion that isn't acceptable and the post will be removed

     

    it is extremely frustrating to have this issue and those who don't, I feel can't appreciate the situation

  • alisanta Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 27, 2013 8:19 AM (in response to NorrieGBR)

    I myself also got affected by this wifi issue.

    My problem that I could connect to wifi, but could not do browsing at all since upgrading to iOS 7.0.2 in iPad 3 Retina.

     

    Tried to reset network, etc to no avail.

    My last effort is to reset the iPad back to original factory (by doing Reset Content and Setting), then setup as new iPad (do not restore from backup).

     

    Yes, I know it is painful process as I to lose all game settings. All my important game settings were saved manually using PhoneDisk (Google it for procedure) before this reset process.

     

    And Finally Wifi and Internet back to normal, at least until now.

    Hope this helps and encourage to do this last resort.

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