Q: Some albums dissapeared. Can't redownload.

Some albums dissapeared from my itunes library. When I try to redownload them ( or even re buy) I simply can't because instead of "Download" button in the itun\es stora i have inactive button "Purchases"

Windows 7

Posted on Oct 22, 2013 6:24 AM

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Q: Some albums dissapeared. Can't redownload.

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by norm123,

norm123 Oct 24, 2013 1:36 PM in response to S1dewinderZ
Community Specialists

Oct 24, 2013 1:36 PM in response to S1dewinderZ

Hey S1dewinderZ

From you description, it sounds like iTunes thinks that the songs are still in iTunes. Check to see if the songs are on your computer, if they are just drag them back in.

Where are my iTunes files located?
http://support.apple.com/kb/HT1391

Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519

Regards,
-Norm G.
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Q: Some albums dissapeared. Can't redownload.

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by norm123,

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