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iPhone 5 camera issues following iOS 7 update

16558 Views 21 Replies Latest reply: Jan 20, 2014 7:07 PM by wjgvend RSS Branched to a new discussion.
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Bedgeyboo Calculating status...
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Sep 22, 2013 4:32 AM

After updating to iOS 7, I've had the following camera-related issues:


- poor image quality, especially with flash in darker light.

- lost flash, HDR, and camera flip controls at top of screen (but not when I access camera from lock screen)

- flash not working properly: doesn't flash on Auto (and sometimes on On) function when it's dark!

- in normal photo view, the control bars are not transparent (as I've heard they should be (they are for pan function), they are just black

Overall, the camera function is rubbish and the photo quality is really poor compared to when it ran on iOS 6.


Many other functions on the phone seem slow/sluggish too.


Anyone else with similar issues???


---want iOS 6 back  

iPhone 5, iOS 7
  • Bravesman64 Calculating status...
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    Sep 23, 2013 5:39 AM (in response to Bedgeyboo)

    I am having the same problems with poor quality and inconsistent flash. I have several friends having the same problems, as well as a few others. Doesn't seem like Apple is about the polish anymore, just about the dates and revenue.

  • Grace67 Calculating status...
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    Sep 23, 2013 1:02 PM (in response to Bedgeyboo)

    I have the iphone 4s and I am also having the same exact problem. The "flash" picture quality is awful. Blurry and foggy is the best way to describe images taken in dark places with the flash. I hope Apple will be addressing this probem soon!

  • Keda Wood Dyes Level 1 Level 1 (0 points)
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    Sep 24, 2013 8:40 PM (in response to Bedgeyboo)

    Hi Everyone,


    I also have had some issues with the camera flash after the ios 7 update. I have had some increased success of the flash and pic quality by closing all the running apps, plugging my iPhone in and doing a hard restart (holding menu and power buttons down simultaneously for about 10 seconds, until the screen blacks out). Now I cannot say it is perfect yet, since I have only tried about 25 pics before posting this, but so far it has worked 100% of the time after following this procedure. I love the new IOS 7 update, so I really hope it is something simple like this for everyone. I hope this helps someone else out like it did me, because I have found so much help on the Apple community, I really would like to  help contribute to the tips, versus always taking tips ; )


    Thank you to everyone that helps in building this, I really do appreciate the helpful hints.


    Keda Dyes Inc

  • Mazzny Calculating status...
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    Sep 25, 2013 12:57 AM (in response to Bedgeyboo)

    My problems is a bit different.  When I record a video, the sound won't come out. Does anyone have that problem too?

  • vtx1300 Calculating status...
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    Oct 6, 2013 12:00 PM (in response to Keda Wood Dyes)

    Keda Wood Dyes,


    I am a new iPod Touch 5 user still in the learning phase on many of the features it has to offer. But I did notice that, since I upgraded to iOS7, I have had issues with the camera feature. Went to a family function last night and the camera took terrible pictures because it only flashed on occasion even though I had it set to ON. I tried AUTO thinking that would work, but no luck. So today, I proceeded to Google this issue. When I read your post, I figured I may as well give your suggestions a try: closed the running programs, did a hard re-set. I set the flash to ON. Then I took some shots in a dark room as well as aiming it right at a window and it flashed every time. I never would have known to do these things on my own so I am glad that I stumbled upon your post in my search for a solution. A bit too late for last night's event but for the next one, I will be ready to collect some good photos. Thank you for helping. I hope this works for others the way it did for me.

  • Trey Lee Calculating status...
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    Oct 12, 2013 1:21 AM (in response to Bedgeyboo)

    I am having the same problem... Even when I use the volume buttons to take a photo the flash does not work at all and when I use the screen button it works

    When it feels like it and I am also getting 7 out of 10 photos look very grainy and poor in quality....

    I have the iPhone 5 with iOS 7.0.2....

    Where ever I go I always have my phone with me because I am a big fan of taking photos and since

    this upgrade I have been really disappointed with the problems this upgrade has caused me and I am losing my faith and happiness with Apple there anyway to revert back to at least the iOS 6 setting for the camera or at least a download to repair this terrible and much of a headache problem???!!!!

  • Akilia Calculating status...
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    Oct 21, 2013 2:12 PM (in response to Keda Wood Dyes)

    Can't do a hard restart if the home button isn't working.

    Apple has LOST the PLOT.

    iO7 has trashed my phone.

  • Keda Wood Dyes Level 1 Level 1 (0 points)
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    Oct 21, 2013 3:43 PM (in response to vtx1300)

    Yay!!! I am so glad I could help, and thank you so much for sharing that amazing comment; it really made my day. Sorry about the delay, I have been so busy in so many ways, but I just had to stop and say thank you as well..

    Yay again!!!


    My kindest, most sincere regards,





  • um-m7md Calculating status...
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    Oct 24, 2013 1:57 PM (in response to Bedgeyboo)

    hi everyone.


    i have same problem in my iphone5

    the camera after the update dosn't work i dont knoe why !!


    it is black and i can't change it ,, this for back camera and i hope it work


    if any one know solve this problem plz tell me ..



  • Marcopolo15 Level 1 Level 1 (0 points)
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    Oct 27, 2013 8:50 AM (in response to Bedgeyboo)

    I also have a new Iphone 5 ...when I updated the software with 7.3 I lost the rear main camera and the flashlight / flash feature also.  Tried all the suggestions to no avail.   Got a iOS diagnostics ticket number but I am at a lost what to do next?  any ideas? Cheers

  • AnthonyNC Level 1 Level 1 (0 points)
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    Nov 4, 2013 10:31 AM (in response to Bedgeyboo)

    - blurred photos no matter how much i try to focus on subject

    - incredibly slow snap time. subject gets frustrated

    - dark, i mean DARK photos even with flash on during daytime.

  • Myang0101 Calculating status...
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    Nov 19, 2013 4:30 PM (in response to Bedgeyboo)

    I have the same issue with Camera flash not working. I have tried everything everyone had suggested here and yet nothing helps. APPLE please come up with another upgrade that will fix these issues.

  • MartyHutch90 Calculating status...
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    Nov 24, 2013 6:31 AM (in response to Bedgeyboo)



    Just like many others, I have been affected by the software update and left with a camera that doesn't work.


    I have been frantically searching through these discussions and tried everything that people have listed but to no avail.


    I have also been told that as my warranty has ran out, apple will not fix the issue without paying? If this is true, then I think apple have lost the plot.


    Can anybody confirm this is true? If not, I'm guessing a trip to the apple store is in order.


    This is not something you expect from apple, especially when the market is so competitive..


    I hope to find a fix soon.



  • HeatherAnon Level 1 Level 1 (0 points)
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    Nov 26, 2013 3:27 AM (in response to Bedgeyboo)

    On my iPhone4, when I carefully press the button to take a picture, then the flash does not work, but if I quickly "peck" it then it does; weird. It's taken me lots of ruined photos to work this one out. Why does Apple do this to us?

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