Currently Being ModeratedOct 25, 2013 3:03 AM (in response to Sydney Patrick)
Simply go to the Mac App Store, click on your "Purchases" tab and begin the download. It's a rather large file (5.31 GB) so make sure that you have a good, fast Internet connection.
Currently Being ModeratedOct 25, 2013 4:38 AM (in response to Sydney Patrick)
I have this problem too and found this:
I'm wondering if you have a lower version of iTunes installed too?
After trying different suggestions (clearing /Library/Updates, typing open $TMPDIR../C/ in Terminal and deleting the com.apple.appstore folder then rebooting) and not solving the problem, I gave in and downloaded the latest iTunes version and App Store updates proceeded fine.
So I'm thinking this 'Use the Purchases page to try again' problem is iTunes-related.
Currently Being ModeratedOct 25, 2013 5:36 AM (in response to Sydney Patrick)
This does not work for me. Going to purchase page and clicking download, I get
An error has occured
in red text next to the download button. No amount of clicking download, actually starts the download. Eventual a dialog box pops up saying the download failed. This happened on Thursday and is still occuring this morning (Friday).
Currently Being ModeratedOct 28, 2013 7:07 AM (in response to MaxumisToo)
This is also happening to us. We think the Mavericks install may have failed when the MB Air went to sleep. Each time we try again, the 5.29 GB file never installs and asks us to try again from the Purchases page. But Mavericks doesn't show up on the Purchases page. We've tried and rebooted numerous times over the course of 4 days.
Currently Being ModeratedOct 29, 2013 5:34 AM (in response to Sydney Patrick)
Try this - Go to appstore, start downloading the OS. Go to the Launchpad, the OS icon should appear there. Press and hold the option button and you will see the X sign appear on the left top side of the icon, press it and accept the delete. Restart your AppStore and start download from the begining. Hope this helps...
Currently Being ModeratedOct 29, 2013 7:32 AM (in response to Reshon)
i just bought MBA mid 2013 and so excited to get mavericks. however i had slow ISP. it takes 2days for me to donwload mavericks. after 3gb had been downloaded the above ERRORS occurs. i used to try your suggestion. then it works and start to download from the beginning. so frustrated. anyhows thanks to you..
Currently Being ModeratedOct 30, 2013 8:59 AM (in response to Sydney Patrick)
I found solution. Mine situation was that everytime download reach 995MB it just stop.
So, when it come to 995MB of download, pause disconect from cable internet, conect to wifi *(in my case mobile hotspot on Galaxy S4), download till 1.02GB, and disconct and go back to cable.
Sorry for my english
Currently Being ModeratedOct 30, 2013 11:46 AM (in response to Reshon)
thanks Reshon....that worked
Currently Being ModeratedOct 30, 2013 2:15 PM (in response to Sydney Patrick)
Here is What i Did after many Failed:
Follow the link instraction, After reinstalling your existing system, go to update and download your copy of OS X Mavericks.
Currently Being ModeratedOct 30, 2013 4:26 PM (in response to Sydney Patrick)
It ended up being a problem with our home ISP, CenturyLink. I brought my Mac to work, used their internet, and no problem.
Currently Being ModeratedNov 13, 2013 9:59 AM (in response to Sydney Patrick)
I've been trying to download Mavericks for two weeks, but kept on getting the same error (after downloading 995MB, the error would appear). Last night, I decided to switch directly to my Verizon FIOS router (I had been trying to download using a different router that I have for a personal network), and it downloaded without a problem.
So, not sure what the technical term is for router download limits, but it seems that my personal network router had some kind of 1GB limit. Also not sure how to fix this, but at least now my installation is complete and I'm a happy Mavericks user.
Anyway, wanted to share my experience in the hopes of perhaps helping something with a similar problem.
Currently Being ModeratedMar 27, 2014 12:29 AM (in response to Sydney Patrick)
Had this exact same problem, got it to work by clicking "Learn More" on the App store entry for Mavericks, then clicking 'download' from there - the app will look like it's entered launchpad but then quickly disappear with the error message. What I did was quickly enter Launchpad (little picture of thr rocket in the taskbar) hold click on the greyed-out mavericks icon until a little black and white cross appeared on the top of it then deleted it. Click once more on the blank area of the launchpad to get rid of the wobbling black and white crosses on the other apps then you can return to the App Store program and it starts to download successfully. Sadly Mavericks is essential to secure your system but on my other macs has rendered OSX Mail unusable. Good luck!