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USB ports don't work

237 Views 1 Reply Latest reply: Oct 25, 2013 7:51 AM by Rudegar RSS
tamee.impalaa Calculating status...
Currently Being Moderated
Oct 24, 2013 11:26 PM

when I plug in my iphone 5 in the usb port of my windows computer all of my other usb ports dont work. this makes my mouse not work. it also doesn't charge and it isn't seen under devices on itunes. it only works if i take out the cord and restart it. what's wrong with it and how do i fix it?

iPhone 5, iOS 6.1.4
  • Rudegar Level 6 Level 6 (18,420 points)
    Currently Being Moderated
    Oct 25, 2013 7:51 AM (in response to tamee.impalaa)

    if you have a poor quality computer it can't provide power for the power ports when it's using power to charge the ios device

     

    otherwise

     

    it sounds like an issue with your computer

    no usb device can cause such a behavoir

    likely there is something wrong with the usb drivers in windows assuming you run windows

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