Kelsey F
Level 1 (0 points)

Q: Can I change my iCloud email in iOS 7?

I just installed iOS 7 on my iPhone 5. My iCloud account used to be linked to an old email address, I had changed it to the new email address long before updating to iOS 7 and everything worked great. Now on iOS 7, it's displaying the old email for whatever reason, which I obviously can't use to log in anymore. I also can't seem to type in my current email.

 

Is there any way to get around this?

Posted on Sep 18, 2013 1:04 PM

by randers4,Solvedanswer
randers4 randers4
Level 9 (62,891 points)
A:

After setting up your phone, to change your iCloud ID you have to go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.  However, with iOS 7 you will have to provide the password for the existing (old) account in order to delete it.  If you don't know the password, I'm not sure what you're supposed to do, other than contacting Apple support.

 

To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account.  To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

Posted on Sep 18, 2013 1:44 PM

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Kelsey F

Q: Can I change my iCloud email in iOS 7?

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  • by sgmitch77,

    sgmitch77 sgmitch77 Oct 15, 2013 6:55 PM in response to Iwona.Kuciaba
    Level 1 (0 points)
    Oct 15, 2013 6:55 PM in response to Iwona.Kuciaba

    I, like everyone else, cannot log into ICloud, and also cannot get into any of the Cloud settings because of the wrong email address being shown as ID. My Itunes account and Apple account are fine,,,,i wish i had never opened an ICloud account....i am not getting email from Apple,,i assume the emails are going to the Cloud. I have a hard time understanding that Apple can create the quality devices,,,and have screwed up so badly with ICloud.

  • by gmgelbore,

    gmgelbore gmgelbore Oct 20, 2013 9:30 PM in response to Kelsey F
    Level 1 (0 points)
    Oct 20, 2013 9:30 PM in response to Kelsey F

    i've tried everything here but still its not working for me.. so sad,annoying, and disappointed that this happened to me... every second it pops out. i can't text nor browse because this "asking password" thing..e restored setting but cannot restored iphone itself becasue it ask for the old password..so sad.. if one of the staffs read this, i hope you will make a solution. Thank you!

  • by Marida2013,

    Marida2013 Marida2013 Oct 21, 2013 8:47 PM in response to Ironboots
    Level 1 (0 points)
    Oct 21, 2013 8:47 PM in response to Ironboots

    Hi Ironboots,

    So I tried to edit my Apple ID and primary email address to my old/invalid email address, but then Apple sent the email verification to that old email address, and I went back to square one because I don't have that email anymore in order for me to confirm.  Did you not run into the same issue? 

    Also, when you delete the iCloud account, are your pictures still in your phone?  I know that mine are backed up on the desktop, but I still would like to have them on my phone too.

    Thanks!!!

     

    -Still Stuck- 

  • by gail from maine,

    gail from maine gail from maine Oct 21, 2013 8:52 PM in response to Marida2013
    Level 7 (26,885 points)
    iCloud
    Oct 21, 2013 8:52 PM in response to Marida2013

    Hi Marida,

     

    You do not have to do the verification step. Once you change the Apple ID to the old email address, you can then delete the iCloud account using the current Apple/iCloud password. Then go back into the Manage Your Apple ID, change the Apple ID to the valid email address. Then go to your device, sign on to iCloud with the new Apple/iCloud ID and current password.

     

    You will not lose your pictures. Once the iCloud account reloads to your phone, all the pictures that were there on the iCloud account will be there.

     

    Cheers,

     

    GB

  • by Ironboots,

    Ironboots Ironboots Oct 22, 2013 9:26 AM in response to Marida2013
    Level 1 (0 points)
    Oct 22, 2013 9:26 AM in response to Marida2013

    What gail from maine said... :) Good luck.

  • by gail from maine,

    gail from maine gail from maine Oct 22, 2013 11:03 AM in response to Ironboots
    Level 7 (26,885 points)
    iCloud
    Oct 22, 2013 11:03 AM in response to Ironboots

    Didn't know if you were still patrolling! Great job!

     

    Cheers,

     

    GB

  • by Robusty,

    Robusty Robusty Oct 25, 2013 12:37 PM in response to droidalunit
    Level 1 (0 points)
    Oct 25, 2013 12:37 PM in response to droidalunit

    Thank You! Thank You! A solution that works, I really apriciate you taking time to post this! 

  • by DonUmer,

    DonUmer DonUmer Oct 30, 2013 6:44 AM in response to Kelsey F
    Level 1 (0 points)
    Oct 30, 2013 6:44 AM in response to Kelsey F

    The only thing you guys have to do to get over this problem is as following :

     

    Just open the Terms and Conditions tab in Cloud in iOS 7 and agree to the contract

     

    After that you would be able to delete any I'd easily without even requiring you to enter a password for the old id

     

    I wish this helps all you guys

  • by afuerste,

    afuerste afuerste Nov 16, 2013 9:25 PM in response to droidalunit
    Level 1 (0 points)
    Nov 16, 2013 9:25 PM in response to droidalunit

    You are my hero. That worked great. Thanks!

  • by Mellim,

    Mellim Mellim Nov 19, 2013 6:10 AM in response to DonUmer
    Level 1 (0 points)
    Nov 19, 2013 6:10 AM in response to DonUmer

    Hi may I enquire how to go to terms and conditions in iCloud? I went to iCloud.com and it only shows links to setting up iCloud. Thanks!

  • by Keeshond ,

    Keeshond Keeshond Nov 21, 2013 11:12 PM in response to droidalunit
    Level 1 (0 points)
    Nov 21, 2013 11:12 PM in response to droidalunit

    Your solution worked flawlessly to fix things between my iPhone 4S and iPad Mini2.

    Thanks for sharing this in the forum !

  • by soggysogger,

    soggysogger soggysogger Nov 23, 2013 12:01 PM in response to Ironboots
    Level 1 (0 points)
    Nov 23, 2013 12:01 PM in response to Ironboots

    Sorry to bother you but it says the invalid Apple ID i try to change it to is already being used!

  • by Aaronmoloney ,

    Aaronmoloney Aaronmoloney Nov 29, 2013 6:16 AM in response to Kelsey F
    Level 1 (0 points)
    Nov 29, 2013 6:16 AM in response to Kelsey F

    The icloud ID is that of someone who stole my ipad. I can't remove it? When I try your work around it says Apple ID already in use. Has anyone come up with a solution? I've called apple and there still working on it.

  • by Tpanteli,

    Tpanteli Tpanteli Dec 11, 2013 5:34 PM in response to DonUmer
    Level 1 (0 points)
    Dec 11, 2013 5:34 PM in response to DonUmer

    When I tap on to view the terms & conditions on iCloud it's saying that it's unable to connect to server,

     

    This is frustrating as I have done all the above & have no luck..

     

    I've also asked our tech support at work to help with the response good luck in capitals

     

    I can even j/break it & restore it that way...

     

    Bloody Apple are hopeless

  • by john david from cav,

    john david from cav john david from cav Dec 15, 2013 9:09 AM in response to Kelsey F
    Level 1 (0 points)
    Dec 15, 2013 9:09 AM in response to Kelsey F

    Can u all help me about this problem?

    First Problem is.. i Cant log out my iCloud i cant change my icloud email because i dont know the pass because i bought my iPhone Second hand used only.. the owner dont know the pass and email too how about that?


    And my second problem i can't use cellular data on my iPhone i have load anything . please Feedback thank you..

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