10 Replies Latest reply: Mar 15, 2014 8:37 AM by ssls6
Rjhelton Level 1 Level 1 (0 points)

where is my external hard drive???


iMac, iOS 7.0.3
  • 1. Re: WHERE IS MY EXTERNAL HARD DRIVE
    Mike Sombrio Level 6 Level 6 (9,555 points)

    In order to get any type of intelligent answer you might want to include more information.

  • 2. Re: WHERE IS MY EXTERNAL HARD DRIVE
    baltwo Level 9 Level 9 (60,115 points)

    Especially the OS version you're running, since iOS info is useless.

  • 3. Re: WHERE IS MY EXTERNAL HARD DRIVE
    Rudegar Level 6 Level 6 (19,510 points)

    Test it with another computer likely your external harddisk is defect

  • 4. Re: WHERE IS MY EXTERNAL HARD DRIVE
    Rjhelton Level 1 Level 1 (0 points)

    I thought i was on the imac site sorry.  just got this imac running osx 10.8.5.  all of my usb ports work tested with usb mouse.  i have a simple drive not sure how big.  i just re formated it with fat32 as was recomended some where.  my imac still does not see it.  what am i missing?

  • 5. Re: WHERE IS MY EXTERNAL HARD DRIVE
    Rjhelton Level 1 Level 1 (0 points)

    i thought i was on the imac site sorry, just got imac running osc 10.8.5.  all of my usb ports work tested with mouse i have a simple tech external hard drive. i just reformated it with fat32 still cannot see on my imac

  • 6. Re: WHERE IS MY EXTERNAL HARD DRIVE
    baltwo Level 9 Level 9 (60,115 points)

    Rjhelton wrote:

    I thought i was on the imac site sorry.  just got this imac running osx 10.8.5.

    You are, but only provided iOS info in your product line. Now that you've indicated MtnLion, we can get somewhere.

    all of my usb ports work tested with usb mouse.  i have a simple drive not sure how big.  i just re formated it with fat32 as was recomended some where.  my imac still does not see it.  what am i missing?

    If you can't see the HD, how could you have formatted it? Why FAT-32? That's a windoze-based format. Macs use HFS+ (Mac OS Extended). So, there are still some missing pieces to the puzzle.

  • 7. Re: WHERE IS MY EXTERNAL HARD DRIVE
    Rjhelton Level 1 Level 1 (0 points)

    I have a used imac late 2012. I formatted fat32 because I read mac could read this  not sure what it was formatted to before but was always used on a windows PC running vista.  If this is not enough info let me know what else is needed.  I did find USB drivers through Apple. I will down load that later today.  Ty for your help

  • 8. Re: WHERE IS MY EXTERNAL HARD DRIVE
    baltwo Level 9 Level 9 (60,115 points)

    Reset the NVRAM/PRAM and Reset the SMC, then try mounting the HD again.

  • 9. Re: WHERE IS MY EXTERNAL HARD DRIVE
    Meerios Level 1 Level 1 (0 points)

    Someone please help -

     

    I have the latest macbook pro retina display running on 10.9.2

     

    My external hardrive just stopped being recognized today however when i go

     

    apple logo > about this mac> More info> System Report> USB  then im able to see it there

    but not able to do anything with it ???

     

    PLEASE HELP !!!1 STARTING TO HATE MACS now

  • 10. Re: WHERE IS MY EXTERNAL HARD DRIVE
    ssls6 Level 4 Level 4 (2,715 points)

    Does the drive show up in disk utility?  Disk utility is an application in the utility folder of applications.  Open disk utility and look at the left hand side bar.  Do you see the drive?