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Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

152924 Views 743 Replies Latest reply: Jan 6, 2014 6:39 AM by Peter Lorraine RSS Branched to a new discussion.
  • wkathym Calculating status...

    J A Bohrer,

     

    I had my mid-2010 Mac's logic board replaced. I had many kernal panics and it also failed the (special) mid-2010 logic board test. They replaced the board, all relevant tests passed, and I have NEVER once had the problem again. And it's been a few months. Definitly fixed it.

  • Yobym Level 1 Level 1 (0 points)

    Yup, same story here. A couple months ago I took my 2010 15" MacBook Pro into the apple store. It failed the video test. They replaced the logic board for free. Now a couple months later my mac hasn't had a single issue. Not a single kernel panic or "your computer has restarted because of a problem" message. The logic board replacement fixed the issue.

  • J A Bohrer Calculating status...

    wkathym and Yobym,

     

    THAT is awesome news.

     

    I hope I have the same experience.

     

    Thank you so much for taking the time to post your results after your logic board replacement.

     

    And thanks again to MrSparkle75 (Page 46 of this thread) for reviewing and summarizing the problem, then keeping the answer handy for all of us.

     

    ...JB

  • SK-Sly Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 15, 2013 12:30 AM (in response to ollimuc)

    I have exaclty the same card in a Mid 2010 Mac Book Pro. Same problem now here after 2,5 years of use...

     

    Versions-ID:    0x00a2

      ROM-Version:    3560

      gMux-Version:    1.9.21

     

    system is freezing with black screen after opening a pdf or entering full screen mode.

    yesterday 5 crashes in one day. the months before only recently craches. one crash in 2 weeks.

     

    running on Lion. sadly I cannot find my original install disc to run the hardware test

    seems I need a new MTB or a new logic board

  • MrSparkle75 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 15, 2013 1:04 AM (in response to SK-Sly)

    The fault will show up when you upgrade to 10.8 or higher. If you are getting crashes under 10.7 (Lion) then it isn't the same issue. Of course that doesn't mean that you don't have the same underlying hardware fault being discussed here and if you ever plan to upgrade to 10.8 or higher you will need to get it fixed so better to go to Apple now before they cancle the replacement program.


    You can't run the VST test at home, it isn't included on the install disks, it's only available at authorised Apple repair centres. See my original post; https://discussions.apple.com/message/22052441?ac_cid=tw123456#22052441

  • SK-Sly Level 1 Level 1 (0 points)

    thanks! I read it in the mean time

    I will arrange an apointment and hope getting the problem fixed for free. The three years ends in December, so I'm still good in time

  • wkathym Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 15, 2013 6:37 AM (in response to SK-Sly)

    Make sure the Apple Store Genius knows about this problem. Some don't.:

     

    After I had briefly researched this problem on my 2010 Mac, I went to a store in Boston, mentioning that I  had been getting kernel panics ever since I had updated to 10.8.x, and that I had heard there was a problem with my particular modle MacBook Pro. I wasn't very specific at this point, but had done a bit of research.

     

    They kept the Mac and did some sort of long overnight test, and other diagnostics, but not the VST. They could'nt find any problems. I kept getting the panics.

     

    Brought it to the store one more time and I can't exactly remember what they said/did, but the gist was that it was probably, a software/system issue (since I had upgraded to Mountain Lion!), and that I'd have to eventually wipe and reformat my drive and then re-install all apps. (They said that a straight restore from backup might re-instrduce the problem).

     

    I researched the problem further, knew exactly what it was (these forums are great), and decided to go to another, smaller Apple Store in a mall outside of Boston. I had an awesome tech, who listened to my description and what I thought the problem might be. He knew about it, and did the VST test right there and then, which showed the failure immediately.

     

    My MacBook pro was a few weeks out of warranty, but, because I had orginally gone to first Apple store just 3 days out of warranty, they decided to fix this for free.

     

    Because of this forum, I have a new logicboard. Thank you!!!!!

  • bishibashi Level 1 Level 1 (0 points)

    not sure if im unlucky or there's something else wrong with my macbook pro.

     

    Had the logic board replaced twice already after both times failing the test. Now with the 2nd logic board replacement and it is still constantly blacking out and restarting.

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)

    Repairs come with a 90-day warranty. It is is possible some of the chips with the latent defect (it is not a failure per se) got into the repair parts chain, but running the VST against them will eventually cull them out.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • bishibashi Level 1 Level 1 (0 points)

    After diagnosis from the authorized technician, this time they found no fault with it, it passed the VST test.

    As before, my logic board has already been replaced twice within last few months by them. But now it stil crashes randomly.

     

    Here's the Kernel from the most recent crash. Is this still the same problem?

    I hope i can finally rule out its a hardward problem now, and perhaps just do a clean install since I have yet to upgrade to the new Mavericks?

     

    Interval Since Last Panic Report:  364974 sec

    Panics Since Last Report:          14

    Anonymous UUID:                    E0819929-7A0F-B6BC-A8D1-8C2A0C401073

     

    Fri Oct 25 15:49:32 2013

    panic(cpu 0 caller 0xffffff8018cb8945): Kernel trap at 0xffffff8018cad200, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000001b750000, CR4: 0x00000000000206e0

    RAX: 0xffffff802f3ed310, RBX: 0x0000000000000001, RCX: 0xffffff803f78e108, RDX: 0x0000000000000020

    RSP: 0xffffff8108e33e88, RBP: 0xffffff8108e33ea0, RSI: 0xffffff80404f0f74, RDI: 0x0000000000000000

    R8:  0x00000000000000ee, R9:  0x0000000000000000, R10: 0xffffffffffffffff, R11: 0xffffff8019285ef8

    R12: 0x0000000000000000, R13: 0xffffff8040680240, R14: 0xffffff80192f3860, R15: 0xffffff80330aa080

    RFL: 0x0000000000010202, RIP: 0xffffff8018cad200, CS:  0x0000000000000008, SS:  0x0000000000000000

    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff8108e33b20 : 0xffffff8018c1d636

    0xffffff8108e33b90 : 0xffffff8018cb8945

    0xffffff8108e33d60 : 0xffffff8018ccebfd

    0xffffff8108e33d80 : 0xffffff8018cad200

    0xffffff8108e33ea0 : 0xffffff801906bd0f

    0xffffff8108e33ec0 : 0xffffff8018ff6db3

    0xffffff8108e33ef0 : 0xffffff8018ff6c2e

    0xffffff8108e33f10 : 0xffffff801900b122

    0xffffff8108e33f30 : 0xffffff80190384ba

    0xffffff8108e33f90 : 0xffffff8019038527

    0xffffff8108e33fb0 : 0xffffff8018cb3257

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    12F37

     

    Kernel version:

    Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64

    Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5

    Kernel slide:     0x0000000018a00000

    Kernel text base: 0xffffff8018c00000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 6433158839575

    last loaded kext at 3119587784124: com.Logitech.Control Center.HID Driver          3.7.0 (addr 0xffffff7f9b0ef000, size 286720)

    last unloaded kext at 2889738267705: com.apple.driver.IOBluetoothHIDDriver          4.1.7f2 (addr 0xffffff7f9b0dd000, size 73728)

    loaded kexts:

    com.Logitech.Control Center.HID Driver          3.7.0

    com.bresink.driver.BRESINKx86Monitoring          9.0

    com.paragon-software.filesystems.ntfs          100

    at.obdev.nke.LittleSnitch          3876

    com.apple.filesystems.smbfs          1.8.4

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.13.12

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleHDA          2.4.7fc2

    com.apple.GeForce          8.1.6

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.SMCMotionSensor          3.0.3d1

    com.apple.driver.AppleLPC          1.6.3

    com.apple.driver.AppleUpstreamUserClient          3.5.12

    com.apple.driver.AppleMCCSControl          1.1.11

    com.apple.driver.AppleMuxControl          3.4.5

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f2

    com.apple.driver.AppleSMCLMU          2.0.3d0

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleMikeyDriver          2.4.7fc2

    com.apple.driver.AppleSMBusPCI          1.0.11d1

    com.apple.driver.AppleIntelHDGraphics          8.1.6

    com.apple.driver.AppleIntelHDGraphicsFB          8.1.6

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.1.7f2

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.4.5

    com.apple.driver.AppleUSBTCButtons          237.1

    com.apple.driver.AppleUSBCardReader          3.3.1

    com.apple.driver.AppleUSBTCKeyboard          237.1

    com.apple.driver.AppleIRController          320.15

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.iokit.SCSITaskUserClient          3.5.6

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.3.5

    com.apple.driver.AppleUSBHub          623.4.4

    com.apple.driver.AirPort.Brcm4331          615.20.17

    com.apple.iokit.AppleBCM5701Ethernet          3.6.2b4

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleAHCIPort          2.6.6

    com.apple.driver.AppleUSBEHCI          621.4.6

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          1.8

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.8

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2.1

    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0

    com.apple.driver.IOBluetoothHIDDriver          4.1.7f2

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.4.7fc2

    com.apple.iokit.IOAudioFamily          1.9.2fc7

    com.apple.kext.OSvKernDSPLib          1.12

    com.apple.nvidia.nv50hal          8.1.6

    com.apple.NVDAResman          8.1.6

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2

    com.apple.driver.AppleHDAController          2.4.7fc2

    com.apple.iokit.IOHDAFamily          2.4.7fc2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.4.1d11

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IOSurface          86.0.4

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.driver.AppleSMC          3.1.5d4

    com.apple.driver.AppleGraphicsControl          3.4.5

    com.apple.iokit.IONDRVSupport          2.3.7

    com.apple.iokit.IOGraphicsFamily          2.3.7

    com.apple.iokit.IOUSBMassStorageClass          3.5.2

    com.apple.driver.AppleUSBMultitouch          237.3

    com.apple.iokit.IOBluetoothFamily          4.1.7f2

    com.apple.iokit.IOUSBHIDDriver          623.4.0

    com.apple.driver.AppleUSBMergeNub          621.4.6

    com.apple.driver.AppleUSBComposite          621.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6

    com.apple.iokit.IOAHCISerialATAPI          2.5.5

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6

    com.apple.iokit.IOUSBUserClient          630.4.4

    com.apple.iokit.IO80211Family          530.5

    com.apple.iokit.IOEthernetAVBController          1.0.2b1

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOAHCIFamily          2.5.1

    com.apple.iokit.IOUSBFamily          630.4.5

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          1.8.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220.3

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          345

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.8

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)

    Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports

    Network Service: Wi-Fi 2, AirPort, en1

    Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

  • Harald Walker Level 1 Level 1 (30 points)

    Your panic report shows us, thay you have various 3rd party extensions installed. Get rid of them first and see if that helps. At least make sure you have the lastest versions installed (which you should do anyhow if you want to upgrade to Mavericks). At the moment I would suspect the Logitech Control Center software. Do you use an external BT device when the crash happens?

  • Harald Walker Level 1 Level 1 (30 points)

    Since my MB got replaced for the 2nd time and included the SSD (MBP Retina), machine runs without any problems again. I wouldn't be surprised if I had two different problems. First defective Nvidia chip and then the repair place (authorized reseller) that switched the MB made some mistakes during the repair, which caused the SSD/MB problem. Second repair was done by Apple directly.

  • bishibashi Level 1 Level 1 (0 points)

    Yes I use a Logitech bluetooth mouse most times. Could this be the possible problem with it? I will pay attention to when the next time it crashes and whether I was using the mouse at the time.

     

    Also, mind telling me how you identified it might have to do with Logitech Control Center Software from the kernal report?

    Is this from the part "last loaded kext at"? So i can analyse the past few kernels myself rather than needing to post here everytime.

     

    I plan to update to Mavericks soon. What is the best approach to this for a clean install? If I install it, and then use Time Machine to restore my user, would that be considered a clean install without bringing in any of possible problems?

  • Harald Walker Level 1 Level 1 (30 points)

    Yes, your report tells us that following kernel extensions have been installed. They could all be related to the crashing. As this thread explains quiet early, you should try running your mac without any 3rd party kernel extensions before going to Apple.

     

    com.Logitech.Control Center.HID Driver          3.7.0

    Obviously The Logitech Control Center, one version behind. Current is 3.8.

    Personally I don't trust any Logitech Software. Your BT mouse should work without it.

     

    com.bresink.driver.BRESINKx86Monitoring          9.0

    Don't know exactly which one of Bresink's tools it is but it shouldn't be necessary. Check the version number.

    see http://forums.macrumors.com/showthread.php?t=1553654

     

    com.paragon-software.filesystems.ntfs          100

    NTFS for Mac® OS X 10. One version behind. Doesn't support Mavericks.

     

    at.obdev.nke.LittleSnitch          3876

    LittleSnitch firewall. That's one of the few I also use. Keep it updated! Latest Mavericks compatible version is 4052.

     

    My advice would be to:

    1. Update all of those to the latest versions

    2. If that didn't help, uninstall them one by one and see if it helps. Main suspects to me would be the LCC or Bresink's tool.

  • somecoder Calculating status...

    THANKS MrSparkle.  Your post sums it up.

     

    I had the same issue: 2010 mbp black screen with read error.  Brought it in to Apple store genius bar.  They know of the issue and if the VST utility shows FAILED, then they will replace the logic board containing the faulty Nvidia chip for free.  However, your computer must be within 3 years of date of purchase. Mine was 3 yrs 2.5 months.  I talked with a manager and stayed calm and courteous.  Eventually, he agreed to have it repaired and waive the charge.  Bad thing is you have to send your computer away for 3-5 days.

     

    Note that the Apple techs seem to think I should have received a notice from Apple about the Nvidia chip problem and explaining the 3-year window to seek repair.  They did not have an email or address on file for my laptop though I purchased directly at an Apple store.  However, I haven't noticed people on threads like this mentioning they received any kind of recall or warranty notice.

     

    So 2010 mbp people with random black screens and freezes, go asap to Apple store before your 3-year window runs out.

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