1 21 22 23 24 25 Previous Next 978 Replies Latest reply: Jul 8, 2014 6:19 PM by gambit_642 Go to original post Branched to a new discussion.
  • 330. Re: Music not syncing after iOS 7 update
    simplysounds Level 1 Level 1 (0 points)

    as in a previus post, i put a bug report in to apple last week. in it i pasted the link to these threads.


    last night a senior advisor from apple rang me from texas (im in the uk btw) and we discussed the issues. believe me, apple have not been my favourite people over the last few weeks, but  they want to fix it. at the moment i don't think they know how to resolve it.


    although i sorted mty phone by seting it up as new, i agreed to revert the phone back to when i was having trouble.


    he is going to call me on monday and we are going to try some different things to pin point the sync issues.


    i'll report back.

  • 331. Re: Music not syncing after iOS 7 update
    hklovers Level 1 Level 1 (0 points)

    sounds great......at least we know they are on the issue......

    hope that you can help them find whats the problem and they have a solution asap!!!

  • 332. Re: Music not syncing after iOS 7 update
    notgetleft Level 1 Level 1 (0 points)

    I don't use genius or match. Resynching my entire music library has worked for me a couple times, but it takes way too long, not to mention wastes write cycles on the flash memory, for that to be a remotely acceptable work around

  • 333. Re: Music not syncing after iOS 7 update
    FunkieVik Level 1 Level 1 (0 points)

    Issue is still not solved (by new Itunes). I've just had to completely whipe me iOS7 IPad to get all the songs back up again. Being patient enough to wait fot endless 'witing for changes to apply' screen to end. It's then syncs but always when you are just about to give up. This stinks!


    Just sycned my iOS6 IPad... 500 new songs, deleteing some lists and adding new lists/songs in lists.. No Problem. Works like a charm.


    Apple get your iOS7 act together. This is taking way too long!

  • 334. Re: Music not syncing after iOS 7 update
    grandpiano889 Level 1 Level 1 (0 points)

    I am having the same problem since updating to iOS 7.0.3 and iTunes 11.1.2. It appears that there's a bug that appears iTunes is stalling the sync and skipping music, but actually the "stall" that displays as waiting for sync to finish is actually the media syncing. I also turned off Genius and it looks like things went much quicker.


    There's definitely a bug Apple, please get this fixed!

  • 335. Re: Music not syncing after iOS 7 update
    Gregg Tee Level 1 Level 1 (0 points)

    I too had the same issue.  Tried all the listed suggestions to no avail.  I found this fix in another forum and it worked for me.  Summarizing steps, not exact:

    Open ituens and update all the software.  I think the lastest version is 11.1.3

    Connect device.  I had an iPad 3

    Restore your device (but not to iCloud)

    Device will restore iOS and take a few minutes

    Re-Sync all of your music, video and photos and voila, it was all back.


    Don't ask me why it happened or what the fix did, I just know I now have all the media in my iTunes library on my device, including the ever elusive playlists.


    iPad 3/Windows 7 64 bit.

  • 336. Re: Music not syncing after iOS 7 update
    slee204488 Level 1 Level 1 (0 points)

    Please say Apple this issue can be solved only by software update... A bug no doubt!!!

  • 337. Re: Music not syncing after iOS 7 update
    ianaqui Level 1 Level 1 (0 points)

    Only solution I've found to this is to check the convert higher bit rate songs to (select one you didn't have selected already) kbs AAC.

    then change it back after the sync if you want.


    tried everything before this to no avail.

  • 338. Re: Music not syncing after iOS 7 update
    minis61 Level 1 Level 1 (0 points)

    Fixed the non-syncing problem on Windows 7 (iTunes!


    Struggling several hours, following the leads in this and other forums, I finally suspected there was something wrong with what I wanted to sync, maybe not just the music...


    I managed to find some TV-Shows with the Media Kind set to "Home Video". Changed them to Media Kind "TV Show" and my music was syncing again!!!


    I suppose something happened during an iTunes update recently. I didn´t make this change in Media Kind myself.


    So if you´re having problems, it may be worth spending some time looking for errors in the rest of the stuff your syncing to the phone, not just music...

  • 339. Re: Music not syncing after iOS 7 update
    wizardnate Level 1 Level 1 (0 points)

    Finally syncing music! Apple support (very competent specialist) isolated problem to corrupt playlist. Created new playlist, and all music (about 1,000 songs) now syncs,


    During a long troubleshooting session we noticed that one playlist would cause sync to hangup while the rest would not cause problems (added playlists one by one and sync'd after each addition until failure). At first we thought it might be a corrupt song, so we went to SUMMARY, selected "manually manage music and videos", then dropped small bunches (3 or 4 songs) from that playlist onto the phone expecting to see a failure. No failure, so then right clicked on the playlist and duplicated it. Deleted the old playlist and used the new playlist. Success.


    Hope this helps others. Thanks to everyone for sharing!

  • 340. Re: Music not syncing after iOS 7 update
    jon8979 Level 2 Level 2 (175 points)

    That just further illustrates how flaky the whole upgrade process is. Apple really needs to tighten up on making it robust, performing consistency checks, and so forth.


    I can say that one or more of the following seems to have put me back in business for syncing music, whereas before, I'd end up with one song per album, and most of the music wouldn't sync, OR, it would sync at a glacial pace after a certain number of songs had synced, somewhere between 3000 and 4000 based on the subsets of my master playlist I was syncing as an experiment. Even a "no changes" sync would take forever once it entered derp mode.


    1. Reset sync history in iTunes.

    2. A DFU restore of iOS 7.0.3 and setting up as a new iPod Touch.

    3. Turned off "Convert to 128 Kbps", synced a subset of my master playlist that was failing before, unsynced those songs (erased them), and restored "Convert to 128 Kbps". This worked, but it was not a solution, because I need to transcode.

    4. Created a new master playlist for syncing, which I guess I ended up doing after (3) because it was still derped when I re-enabled 128 Kbps. This is my best guess as to what fixed it; unfortunately, my scientific method had succumbed to frustration, and I don't have good records at this point.


    I've now got 6663 songs on my 64GB Touch without any of the anomalies, which is a little more than half the music I had on it originally, and far more that I had been able to get on the Touch since first installing 7.0.3. Simply restoring iOS 7.0.3 and setting up as a new Touch without restoring a backup was NOT sufficient for 7.0.3, while it worked for the original 7 release. Once it started working, I was even able to restore a backup and get all my apps and settings back.

  • 341. Re: Music not syncing after iOS 7 update
    Gary2u Level 1 Level 1 (0 points)

    I have an iPhone 4, iPod classic and iPad2 and none can sync AT ALL with iTunes.  My iPhone and iPad are on iOS7.0.3 trying to sync with iTunes  My iPhone gets the "trusted device" question and it goes no further.  My iPod is now hosed completely with the message "do not disconnect" and I cannot use this device anymore.  My iPad just gets ignored.  I cannot sync my contacts or music or apps, etc.  I have read though many of the concerns and at least some have iTunes finding their device and they can change some settings but I am not so fortunate.  I am getting ready to purchase a new 5s and iPad4, but have put them on hold as I guess I may be purchasing something different.  I agree with so many others that this just seems to be a lack of Apple quality control in releasing OS upgrades without appropriate testing, and the hundreds of thousands of us it has effected.  I have spent days in reading blogs and trying fixes about this, but have heard/read nothing from Apple owning up to this debacle.   

  • 342. Re: Music not syncing after iOS 7 update
    Squall-ica Level 1 Level 1 (0 points)

    After reading most of the posts here it seems that everyone is finding different fixes for this very annoying issue. Like I mentioned before I too ran into the same problem where after upgrading to 7.0.3 I could no longer sync with iTunes. I did perform quite a few updates/upgrades in a short period of time [Installed Mavericks, latest version of iTunes and IOS 7.0.3] so it’s quite hard to figure out what broke my sync routine…I did not want to wait for another OS update to “fix” this so after reading most of what worked for everyone I decided to just start fresh. Well I performed the following steps and everything seems to be back to normal.


    1.          Just in case you do not have a recent backup, backup your iPhone via iTunes

    2.          Disable find my iPhone app so you can access the Restore option via iTunes

    3.          Restore your iPhone to factory settings via iTunes

    4.          Once all of the above is done restore your phone from the most recent backup



    This is what worked for my iPhone 5s.



    Good Luck!

  • 343. Re: Music not syncing after iOS 7 update
    Yul.es Level 1 Level 1 (0 points)

    Gentlemen, pleeze, let us be serious: that's not Windows. Restoring (or formatting) is'nt a solution. I've been stuck on Waiting for changes... on 7.0.2 and, after solving it, on 7.03 again, and I've solved this twice without restoring, and the second time without deleting and resync all my music. Look for solutions, but lighter, pleeze, coz what's next? "Buy a new phone?".


    Last time I've solved that doing three things: Repairing permissions, unchecking Show Cloud Purchases and deleting my Smart Plylists. I think that one or two of that things must be a solution for all of you. Just try before restoring.

  • 344. Re: Music not syncing after iOS 7 update
    hklovers Level 1 Level 1 (0 points)

    After wizardnate solution......i tried syncing the playlist 20 songs each time.......luckily I only got a 200 song playlist that cannot sync......


    and after some trial and error, finally isolated 2 songs that causes the sync to fail......


    If I make a new playlist, and exclude those 2 songs, the sync is perfectly smooth, but those 2 songs can be listened on itunes with no problem......


    So I think the cause is when itunes update, it corrupted some songs......


    cos i am using a mac, there is still no update, the latest version I got is 11.1.2


    PS, when trial and erroring, i use the method of making new playlist once hit the isolated area.......new playlist means new names......but when i try and use old playlist names (deleted playlist) that been used for corrupted songs, that list doesn't work as well, even with no corrupt songs in it (double checked by using new name new playlist and can sync), so i am wondering maybe itunes store old playlist names and data????

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