Highlordkram

Q: How to change iCloud email address?

I entered a test address when setting up iCloud, but now cannot find out how to change this to the email I would like with the @me.com ending. Any ideas?

ICloud

Posted on Jun 27, 2011 2:44 PM

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Q: How to change iCloud email address?

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  • by Crazycat1,

    Crazycat1 Crazycat1 Oct 26, 2013 5:32 AM in response to Jason Kim
    Level 1 (0 points)
    Oct 26, 2013 5:32 AM in response to Jason Kim

    Hi

     

    Been reading through this thread. I have the same problem. I dared to change my email address and so now can't access the cloud on my iphone, but it's happily accepting the new email to sign into the cloud on my PC. Surely the rules don't change just because I'm not on my iphone? So now how do I create an alias to get round this when I can't even sign into the mail?

  • by je44ery,

    je44ery je44ery Oct 26, 2013 8:48 AM in response to Crazycat1
    Level 1 (0 points)
    Oct 26, 2013 8:48 AM in response to Crazycat1

    Crazycat1 wrote:

     

    Hi

     

    Been reading through this thread. I have the same problem.

    Actually, you are like 50% of the people on this thread and are confusing 2 different problems:

    1. Changing the email address which is your Apple ID.
    2. Changing the iCloud email address associated with your Apple ID.

     

    Doing item 1 is possible and documented here: http://support.apple.com/kb/HT5621

     

    Doing item 2 is not allowed (but it is technically possible) at this time by Apple due to poor architecture decisions made when they designed iCloud email.

     

    For example, years ago, I created an Apple ID to use iTunes. This Apple ID is equal to my email address. Mine is bob@gmail.com' (ficticious). This year, when I signed up for iCloud, the setup procedure asked me to pick an iCloud email address to go with my Apple ID. I chose 'robert@icloud.com' (ficticious). Now, when I log into iCloud as 'bob@gmail.com' I can check my email sent to 'robert@icloud.com'. That iCloud email address is associated with my Apple ID. If I change my email address from 'bob@gmail.com' to 'bob@outlook.com', I can follow a procedure to change it (see above). If I want to change 'robert@icloud.com' to 'bob@icloud.com', Apple will not allow me to do that.

     

    So if you are like me, and wish to do item 2, then please complain to Apple about this situation here:

    http://www.apple.com/feedback/icloud.html

  • by Crazycat1,

    Crazycat1 Crazycat1 Oct 27, 2013 6:35 AM in response to je44ery
    Level 1 (0 points)
    Oct 27, 2013 6:35 AM in response to je44ery

    Hi

     

    Thanks for that. I might well complain to Apple. However, this doesn't help my current situation. I was all ready to sell my phone and upgrade to a 5c. Had actually sold it on ebay and only found out I had a problem when I was unable to erase all contents and settings because the email address which came up for me to enter my password is the old (icloud) one. Although I was sure of the password, it keeps throwing it out.Odd that there's no mention of the icloud settings - it just asks for my password to match the Apple id. So is this really the icloud setting I'm looking at here?

  • by lanceanz,

    lanceanz lanceanz Oct 27, 2013 12:53 PM in response to Crazycat1
    Level 1 (4 points)
    iPad
    Oct 27, 2013 12:53 PM in response to Crazycat1

    It is your iCloud password it needs. Apple presumably uses "Apple ID" for both because they want to encourage everyone to use the same ID for iCloud and iTunes.

  • by LaurieLou86,

    LaurieLou86 LaurieLou86 Oct 30, 2013 1:51 PM in response to lanceanz
    Level 1 (1 points)
    Oct 30, 2013 1:51 PM in response to lanceanz

    Hi I am having similar problems to you crazycat1. I have just upgraded to 5c and having icloud issues with usernames.

     

    my original appleId was a@hotmail.co.uk, but subsequently updated to b@hotmail.co.uk, with updated password also.

    my original iphone was fine with this, it occasionally spouted out a request to log in with my old appleId username/password (the a@hotmail.co.uk) but somehow I got round it.

    there was an issue with my icloud on my original iphone, but i deleted the account, then just signed in again to icloud with newer appleId username (b@hotmail.co.uk) with new password and was good to go.

     

    however with new phone the 5c, i could use my newer appleId username/password fine (b@hotmail.co.uk) on the app store and to set it up, but for icloud it keeps asking for password for my old appleId, a@hotmail.co.uk - which doesn't exist anymore! I have tried passwords old and new for the appleId a@hotmail.co.uk and none of them work. when it suggests I reset my password for a@hotmail.co.uk, I do so, and it updates my password for my appleId as a whole, even for username b@hotmail.co.uk, but still can't log into icloud on new phone.

     

    suggestions much appreciated, am going bonkers!

  • by johnwhitney,

    johnwhitney johnwhitney Oct 31, 2013 8:24 AM in response to Highlordkram
    Level 1 (0 points)
    Oct 31, 2013 8:24 AM in response to Highlordkram

    Not sure if it helps, but in icloud.com: click the Mail icon, then the gear icon on the lower left, then preferences option, and finally accounts (the @ icon).

     

    Here you can see all your icloud emails and you can create up to three alias emails. I played around until I found one that was not taken: to have a correct icloud email FINALLY.

     

    When you reply, you can select the alias email.

  • by llenglish1,

    llenglish1 llenglish1 Nov 10, 2013 6:48 PM in response to lodragons
    Level 1 (0 points)
    Nov 10, 2013 6:48 PM in response to lodragons

    This info was great!  Thanks for sharing!

  • by Tlentz425,

    Tlentz425 Tlentz425 Nov 13, 2013 2:59 PM in response to Highlordkram
    Level 1 (0 points)
    Nov 13, 2013 2:59 PM in response to Highlordkram

    So I had a similar problem. I used @aol.com instead of @gmail.com. I did the whole deleting my account and going back in and it worked for me! It took about 5 seconds to do.

  • by AnthonyNC,

    AnthonyNC AnthonyNC Nov 14, 2013 6:43 AM in response to je44ery
    Level 1 (4 points)
    Nov 14, 2013 6:43 AM in response to je44ery

    This is insane. Doing #2 broke my ability to use photostream via bot my PC and my Mac.

  • by AnthonyNC,

    AnthonyNC AnthonyNC Nov 14, 2013 6:46 AM in response to Jason Kim
    Level 1 (4 points)
    Nov 14, 2013 6:46 AM in response to Jason Kim

    But what they do NOT tell you is how choosing an iCloud email not the same as your Apple ID email will break Photostream usage via your PC and Mac.  If I knew that, I would never have dared to choose a different email address than my Apple ID.

  • by Hayley73,

    Hayley73 Hayley73 Nov 16, 2013 1:39 PM in response to vot9783
    Level 1 (0 points)
    Nov 16, 2013 1:39 PM in response to vot9783

    I Have changed Apple ID etc successfully - my problem is iCloud is asking for email and password verification the password is being sent to an old email address I can't access. I need to know how to delete an iCloud account and set up a new one if I don't have the email and password for the old one. At this stage it is empty so have no data to lose but can't get a new account to purchase into yet can't access old account. Can anyone help?

  • by Joe & Cheryl,

    Joe & Cheryl Joe & Cheryl Nov 17, 2013 11:03 AM in response to Hayley73
    Level 1 (0 points)
    Nov 17, 2013 11:03 AM in response to Hayley73

    The original post here was talking about changing the Apple ID for iCloud.  I had the same issue since I just changed the email account used for my Apple ID and I could not change the iCloud login name.  Here's what it took to fix it:

    First, had to change my Apple ID for the iTunes App.  Hit the icon, scroll to the bottom, click the Apple ID: name@email.com button.  Click Sign Out, go back to the button at the bottom which is now "Sign In" and enter the new info.

    Second, as one of the earlier posts describes, hit the Settings icon, iCloud. Delete account. Go through the steps and enter new info.

    Without that first step of changing in iTunes, could not manage to change it for iCloud.

  • by ckitchen,

    ckitchen ckitchen Nov 17, 2013 12:52 PM in response to Highlordkram
    Level 1 (0 points)
    Nov 17, 2013 12:52 PM in response to Highlordkram

    Hi all. Ive had similar problems changing my email adress on ICloud.com.

    I went to apple.com and singed in. Then went to manage account.

    I deleted the email, and was able to enter the email I wanted.

    Hope this helps you!

  • by KateHytner,

    KateHytner KateHytner Dec 23, 2013 9:25 AM in response to Matt Curtis
    Level 1 (0 points)
    Dec 23, 2013 9:25 AM in response to Matt Curtis

    worked for me... thanks:)

  • by loie22,

    loie22 loie22 Dec 24, 2013 7:55 AM in response to Roscoe23
    Level 1 (0 points)
    Dec 24, 2013 7:55 AM in response to Roscoe23

    Thank you Roscoe23!

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