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not downloading

511 Views 2 Replies Latest reply: Dec 7, 2013 6:44 PM by macfrombrampton RSS
alphasounds Calculating status...
Currently Being Moderated
Oct 23, 2013 11:50 PM

Stopped Downloading Maverick , and now if i press install app it wont start. Purcases are empty.

MacBook Pro, Mac OS X (10.7.5)
  • pedro d Community Specialists Community Specialists (1,510 points)
    Currently Being Moderated
    Oct 26, 2013 2:46 PM (in response to alphasounds)

    Hello there, AlphaSounds.

     

    The following Knowledge Base article provides some good pointers for issues with the Mac App Store:

     

    Troubleshooting the Mac App Store

    http://support.apple.com/kb/TS3624

     

    Of particular note:

    If downloading an app is interrupted

    Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads. For more information on this topic, see Mac App Store: How to resume interrupted downloads.

    Note: The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.

     

    Additional Information

    • You can find additional information by choosing Help > App Store Help from within the application.
    • Additional articles and support resources for the Mac App Store are available here.

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • macfrombrampton Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 7, 2013 6:44 PM (in response to alphasounds)

    I think Apple should provide a DVD install or a SHA 256 hash check for confirming the Operating system is donwloaded and validated. Several people have had problems downloading the Operating system and more important if you download something as critical as the Operating system you should be able to confirm the download was performed succesfully.

     

    Other Operating systems have mehtods of validating like Windows and Ubuntu. Why does Apple not allow for say a SHA 256 hash check?

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