5 Replies Latest reply: Oct 26, 2013 8:09 PM by garylapointe
g ricky Level 1 Level 1 (0 points)

Unable to view pdf files since upgrading to Mavericks and Safari 7.0.  How?

  • 1. Re: viewing pdf
    Carolyn Samit Level 10 Level 10 (89,725 points)

    Open a Finder window then from the menu bar click Go > Go to Folder


    Type or copy paste the following:


    /Library/Internet Plug-Ins


    Click Go.


    If you see the:  AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.



    Restart your Mac and try opening a PDF file.

  • 2. Re: viewing pdf
    g ricky Level 1 Level 1 (0 points)

    Thanks Carolyn. I should have stated that the plugin is gone - I did check. I backed up my Mountain Lion OSX prior to the change over to Mavericks but I can't find the plugin there either. Somehow the Mavericks upgrade removed the plug in and I can't find it anywhere - including online. Appreciate any other ideas you may have.

  • 3. Re: viewing pdf
    Figgy Level 1 Level 1 (65 points)

    You are not alone. I have the same problem. So does "cm477". I've been following his original post and implementing ALL the suggestions others have made to him. As with his experience, I also have had no luck with any of the suggestions (as well as additional solutions I've tried myself).


    See "cm477's" original post, dated Oct 25, 2013 11:15 AM in this thread, and all the replies at:-


    Cannot View or automatically download PDFs in Safari 7.0

    158 Views 7 Replies Latest reply: Oct 26, 2013 9:06 AM by cm477


    My succesful workaround is to close down Safari and use Firefox. Opening pdf files within Firefox works as smoothly as it used to in Safari before the update to Safri 7.0 as part of OS X 10.9 (Mavericks).

    (Along with other users, I'm also experiencing many additional problems with Safari 7.0 within Mavericks.) 

  • 4. Re: viewing pdf
    g ricky Level 1 Level 1 (0 points)

    Thanks Figgy! Nice to know I don't suffer alone.


    Re-installing Adobe Acrobat X did not fix the issue either - This idea came from Adobe Discussion Board.


    You are right - Firefox works. So does Chrome, thank you Google.


    Back to Firefox it is then........thanks Apple!

  • 5. Re: viewing pdf
    garylapointe Level 1 Level 1 (20 points)

    It's like Safari doesn't know what to do with the mime properties, so it just showing it as ASCII text. 

    It's not even set to view PDFs , it's just supposed to save them (I've tried Turing this back on Anne off but no help).


    If I log out and log in as guest, it works fine.


    This happened on both my Macs after upgrading to Mavericks.