Currently Being ModeratedJan 16, 2013 10:25 AM (in response to AmeliaMcG)
Sounds like what happened to my Macbook Pro recently, but mine is over a year old... It was related to a software & hard drive issue. Take it to the guys at the genius bar and they will run a diagnostics check, easy and efficient : ) Good luck!
Currently Being ModeratedJan 16, 2013 10:28 AM (in response to AmeliaMcG)
A new Mac comes with 90 days of free tech support from AppleCare from the date of purchase.
Have the serial # ready in hand and give AppleCare a call.
Currently Being ModeratedJan 16, 2013 10:39 AM (in response to iamjaycee)
Thing is, I live in Argentina. Friend brought me comp from UK.
Sadly, nothing is easy here
Will give AppleCare a call and hope for the best.
Thanks again for your prompt reply.
Currently Being ModeratedOct 27, 2013 4:07 AM (in response to AmeliaMcG)
here is a probale solution
Here's the link with instructions: http://thenextweb.com/google/2011/06/24/chrome-for-mac-crashing-on-you-you-arent -the-only-one/
1- choose Finder application
2- on the main menu go to Go -> Go to Folder
3- Paste: ~/Library/Application Support/Google/Chrome/
4- Delete the "Default" folder
5- Open Google Chrome and another Default folder will be created.
That is it.
Yep, it is chrome causing this. There`s another thread that discusses something about chrome causing a kernel panic. Look for that if the above doesn`t solve your problem.
Currently Being ModeratedOct 27, 2013 4:24 AM (in response to AmeliaMcG)
I have a question for you... You said brand new but then you asked if it could be Chrome... Sounds like you installed Chrome in that case was it working OK prior to installing Chrome? If you don't have any data on it yet or if you have a backup wouldn't hurt to perform an erase and install from Internet Recovery just be sure to Accept the free apps from the App Store first so they can be added to your AppleID and reinstalled later.