Currently Being ModeratedOct 24, 2013 9:27 AM (in response to Eric Sheppard)
I have the same issue with one of my Apple IDs.
I use 2, an Alerican one and a French one.
Everything works fine wirth the newer French one.
But I have had issues with the American one for several weeks.
One is that I get an error message signinf into iTunes that the iTunes store is unavilable. Deleting cookies and certain files is a temporrary fix.
And for the last few days (I was already using Mavericks) I have the same issur as you signing to the Mac App Store with my American Apple ID. (load for ages).
I have spent several hours with iTunes and Applecare teams over the last month and a half. They provided a temporary fix for iTunes but nomore.
The issues are the same on 3 different Macs, as well as Windows 7 inside VMWare (except of course that there is no Mac App Store on Windows)
Anyway, I have a temporary fix for accessing the Mac App Store :
- Create a new user in System Preferences/Users and Groups. A standard user is sufficient.
- Login to your Mac as that new user.
- Sign on to the Mac App Store.
- Buy / update your apps.
- Log out and delete the "new" user in System Preferences/Users and Groups
I could see that if I sign on iTunes with my French Apple ID (as the new Mac user), I then have the same problems when trying to sign on with the American ID.
Hope this helps,
Currently Being ModeratedOct 26, 2013 3:03 PM (in response to Eric Sheppard)
Just a "me too" here - since I upgraded to Mavericks, I can not get into the App Store at all, just spins after I enter my credentials...
Same Apple ID works fine (so far anyway!) in iTunes, and here, and in my Apple Developer accounts and etc...
Quite anoying, as there are a bunch of updates I want and some stuff I need to install form the store...
Currently Being ModeratedOct 27, 2013 3:02 AM (in response to Eric Sheppard)
Thanks everyone. It eventually started working again. How? Not sure, deleted the plists suggested in a number of other posts, changed my password, restarted 5 or 6 times along the way then it just started working.
Currently Being ModeratedOct 27, 2013 5:00 AM (in response to Eric Sheppard)
Hmm, still not working for me: At least, not from my regular user login - I tried Jerome's suggestions of creating a new user, and that worked fine...
So, what I have is:
- Everything worked fine prior to the Mavericks upgrade (indeed I used the Ap Store to do the upgrade!)
- After the upgrade, iTunes and etc., that use the same Apple ID, all seem to still work.
- But I can not log into the App Store... From any of the pre-exisitng accounts on this machine.
- A freshly created account, however, can log in to the App Store.
I tried the various suggestions for deleting plists and etc., but so far they have not worked for me. I also tried various varioations on safe mode too, to no avail.
The only thing that seems to have worked (so far anyway) is to create a fresh account for access to the App Store.
This is not great, but it is working for now, until a better fix comes along!
Currently Being ModeratedNov 5, 2013 5:57 AM (in response to Eric Sheppard)
Same problem here -- Since upgrading to Mavericks, only the Mac App Store account that installed Mavericks will login. All other Apple IDs just give the spinning sticks icon.
Currently Being ModeratedNov 5, 2013 8:29 AM (in response to Reaperducer)
Well, inspired by this post, I just tested it again - having only tried to access from the "known good" account.
And... it now appears to be working again, on my "regualr" account.
So, broken for days, nothing I did made any difference.
Ignore it for a few days. Fixed!
Time, it seems, is a great healer.
Wish I knew what actually changed though!
Currently Being ModeratedDec 4, 2013 2:59 PM (in response to Eric Sheppard)
I did All every body told, but nothing could be usful! It seems that from Mac to Mac even with the same OX S it's different.
Anyway What helped me at last was this:
Follow the step of changing ID insteas of changing password or creat a new one.
That helped me and now it's working.