Sni_Roya

Q: Issue with copying a DVD in Disk Utility

When I create a new Image in Disk Utility, I'm unable to eject my original DVD. The DVD doesn't show up in my Finder list either nor am I able to use the short-cut keys to eject. The computer no longer recognizes it as a driver.

MacBook Pro, iOS 7.0.3

Posted on Oct 28, 2013 8:53 AM

Close

Q: Issue with copying a DVD in Disk Utility

  • All replies
  • Helpful answers

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Oct 28, 2013 9:41 AM in response to Sni_Roya
    Level 9 (57,655 points)
    Oct 28, 2013 9:41 AM in response to Sni_Roya

    Another help source (if you haven't already done so).

     

    Go to your OS Help Menu.  In the search field type dvd

    Click on all the troubleshooting topics & Support Articles that pertain to  your issue.

     

    You can also do the same in Disk Utility.  Open same up.

    At the bottom left of the window, click on the purple button w/the "?" in the middle.

    This will bring up the Help Menu.

     

    ===============

     

    Try a different brand.  Top forum favorites

    CDs

    FUJI

    TDK

    Verbatim

     

    DVDs

    Maxell

    Verbatim

     

    ==============

     

    Apple's Disc Burning Quick Assist

     

     

    http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive

     

     

    Make sure the DVDs are not dirty, smudged and/or scratched.

    http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc

     

     

     

     

     

     

     

    *** Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs. ***

     

     

     

     

     

     

     

     

     

     

     

    2ue5vgy.gif