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setting up Airport Extreme

686 Views 19 Replies Latest reply: Oct 29, 2013 11:31 AM by lutra RSS
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lutra Calculating status...
Currently Being Moderated
Oct 28, 2013 9:07 AM


My old "UFO" shaped Airport bit the dust. It lasted for about 7 years, so no complaints! My husband bought a new AIRPORT EXTREME a couple of years ago and so I took that out of it brand new box yesterday. I proceeded to set it up by connecting all the cables and plugged it in. It now has a slow flashing amber light and my iMac running OS 10.7.5 Lion has opened up the Airport Utility. It says that "THIS VERSION OF AIRPORT UTILITY REQUIRES THIS AIRPORT EXTREME USE FIRMWARE VERSION 7.3.1 OR LATER. USE AIRPORT UTILITY 5.6 TO UPDATE THIS BASE STATION. AIRPORT UTILITY 5.6 IS AVAILABLE AT AIRPORT SERVICE AND SUPPORT.


THE AE BASE STATION IS 802.11n (1st gen).


The Airport Utility running on my iMac currently is showing as version 6.3.1.


AND SO...... please advise me how to proceed.....

iMac, Mac OS X (10.7.5)
  • Tesserax Level 8 Level 8 (47,530 points)
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    Oct 28, 2013 9:25 AM (in response to lutra)

    You can download a copy of the 5.6 version of this utility directly from Apple Support Downloads at the following link: AirPort Utility 5.6 for Mac OS X Lion.

  • Tesserax Level 8 Level 8 (47,530 points)
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    Oct 28, 2013 9:35 AM (in response to lutra)

    Please tell me when I download this version, does it then overwrite the current Airport Utility 6.3.1 ? Or do I have to uninstall it or something first?

    The installation of 5.6 won't affect the existing 6.3.1 installation. Both will work just fine as standalone applications with no coexistance issues.

  • Tesserax Level 8 Level 8 (47,530 points)
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    Oct 28, 2013 10:03 AM (in response to lutra)

    Hmmm. I haven't seen that one before. Would you please double-check that you are running OS X Lion 10.7.5.


    If it is, is your user account on the iMac the only one? That is, does it have Administrator privileges?

  • Tesserax Level 8 Level 8 (47,530 points)
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    Oct 28, 2013 10:27 AM (in response to lutra)

    Perhaps I need to take the AE to another mac using an older OS and try upgrading the firmware from there. I have an older iMac at work which still runs LEOPARD. I could try that, right?

    The 5.6 version of the AirPort Utility I provided the link for is designed for OS X Lion running 10.7.2 or later. Since you verified that you are running 10.7.5 this should have installed without any issues.


    Since you have a Mac running Leopard that is certainly worth a try using the AirPort Utility already installed on it.


    How would it then perform when I bring it back home and hook it up. Will the Airport Utility 6.3.1 which is currently running on my home Mac function okay in conjuntion with the upgraded Airport Extreme Base Station.....



    Yes. 6.3.1 is compatible with all 802.11n or 802.11ac AirPorts. It will NOT work with older 802.11b or 802.11g AirPorts ... and yes this has been confusing for most of us as well.


    The 6.x version of the utility mirrors the design used on the iOS devices. Unfortunately, it is a bit less functional than the version it replaced. Furthermore, OS X Mavericks abandoned support for version 5.x all together so a number of 802.11b/g base station users were left without a means to administer their devices.

  • Tesserax Level 8 Level 8 (47,530 points)
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    Oct 28, 2013 10:29 AM (in response to lutra)

    By default if you only have one user account on your Mac it has Administer privileges. These provide the user with greater control of their computer to make changes.


    Sometimes we see issues with software installation when a user does not have these privileges.

  • Tesserax Level 8 Level 8 (47,530 points)
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    Oct 28, 2013 10:39 AM (in response to lutra)

    Was there something you needed me to try in the "administrator" direction?

    I was just making sure that you had these with your user account. If not, I was going to ask you to log-off, and then, log back on with an Administrator account ... and then, try installing the AirPort Utility again.


    Since you are already using an Administrator account this won't be necessary.

  • Tesserax Level 8 Level 8 (47,530 points)
    Currently Being Moderated
    Oct 28, 2013 10:50 AM (in response to lutra)

    There is a workaround for installing 5.6, but it was intended for folks running OS X Mountain Lion. However, it seems to work for Lion as well. I will post the instructions for you here, but you may want to try using the Leopard Mac first ... but I'll leave that up to you if you are feeling adventureous.


    Here are the basic steps to install version 5.6 under OS X Lion (versions 10.7.3 +) or OS X Mountain Lion using CharlesSoft's Pacifist. Note: You can try Pacifist for free to perform these steps, but I would recommend buying it as it's a very useful program.


    1. If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
    2. Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
    3. Run Pacifist.
    4. Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
    5. The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility
    6. Drag AirPort Utility to your Mac's /Applications/Utilities folder.




    You can now run the AirPort Utility from the Utilities folder.

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