3 Replies Latest reply: Oct 28, 2013 3:25 PM by Carolyn Samit
iBozz Level 1 Level 1 (90 points)

I installed Mavericks yesterday and it all went pretty well smoothly.

 

Today I used the App Store app to but Pages, Keynote and Numbers as my previous version of MS-OfficeX no longer works (it was PPC) and iPhoto as I had an old version.

 

The App Store app worked just fine.

 

But for the past few hours, when I open the App Store app, all the "pages" are blank.

 

If I click the icons aross the top, each one turns blue when I click it and remains blue until I click it again.  All icons remain blue at the same time, so I am not swithcing between pages, as it were.  It's rather like selecting files with the CMD key when clicking - it selects all those clicked only in this case I don't need to hold the CMD key.

 

I am perplexed, bemused, confused and defeated.

 

Any ideas, one and all?

  • 1. Re: App Store is blank
    Carolyn Samit Level 10 Level 10 (89,605 points)

    Tried restarting your Mac yet?

     

     

    And try deleting the App Store .plist (preferences)

     

    Open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    ~/Library/Preferences/com.apple.appstore.plist

     

    Click Go then move the com.apple.appstore.plist file to the Trash.

     

    Then try the App Store.


     

    Message was edited by: Carolyn Samit

  • 2. Re: App Store is blank
    iBozz Level 1 Level 1 (90 points)

    Thanks.  Deleteing the plist did nothing - in fact the app wouldn't load afterwards and stuck at "Not responding".

     

    A subsequent reboot has brought back the app to full health.

     

    Thanks again.

  • 3. Re: App Store is blank
    Carolyn Samit Level 10 Level 10 (89,605 points)

    Glad the reboot worked