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HT1349: How to find the serial number of your Apple hardware product

Learn about How to find the serial number of your Apple hardware product

HT1349 Black iPhone screen

2254 Views 6 Replies Latest reply: Jan 12, 2014 7:41 AM by fightingshadow RSS
MalekoB Calculating status...
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Mar 14, 2012 7:04 PM

What can I do if my iPhone screen went black?

iPhone 4
  • roaminggnome Level 10 Level 10 (89,225 points)
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    Mar 14, 2012 7:07 PM (in response to MalekoB)

    Try the basics from the manual.  restart, reset, restore

  • Luisedu Calculating status...
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    May 16, 2012 8:11 AM (in response to MalekoB)

    I'm Having the same problem - now itunes cannot log into my phone due to the iphone being lock with security code.

    How can I disable the security code on the device?

  • Mikefas Calculating status...
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    Oct 24, 2012 7:50 AM (in response to roaminggnome)

    so restart, reset and restore every few days? that stinks. any way to actually solve the problem?

  • mylander Calculating status...
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    Oct 11, 2013 2:43 PM (in response to Mikefas)

    I have asked that question as well and no one knows.  I am going to replace it and see if that helps.  Could it be because I installed the new ios 7?

  • CopyLady Calculating status...
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    Oct 29, 2013 9:57 AM (in response to MalekoB)

    Hey, this just happened to me also.  I tried to restore the phone with ITUNES but it wouldn't let me because it was asking me to accept the ITUNES request on my phone, which was black.  The next thing I tried worked.  Use the Apple Find my phone application and use the erase feature.  It seems drastic but better than going to Apple and fighting the lines.  Now after you have done this you can restore you phone to its newest state either with the ICloud backup or ITUNES.

     

  • fightingshadow Calculating status...
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    Jan 12, 2014 7:41 AM (in response to CopyLady)

    Most people seem to wait until the battery runs out then reboot it. Might be less drastic.

     

    Anyway, same here. Except XCode caused it. I hit run twice since it wasn't responding, the 2nd time caused my app to freeze. Now the whole phone is black. I believe access to the battery is all I need to fix this, but Apple decided to enclose the battery instead. I never understand that thinking. Cause brick, remove fix. Prank from design?

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