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repair disk greyed out

2982 Views 6 Replies Latest reply: Oct 29, 2013 7:23 PM by jay pegg RSS
jay pegg Calculating status...
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Oct 29, 2013 3:17 PM

I have attempted to upgrade my OS but it tells me this is not possible because my HD need repair. I have verified the disk in Disk Utilities and it tells I have a problem and should click "repair disk." Repair Disk is greyed out. Can someone help me here please.  jp

  • Niel Level 10 Level 10 (234,270 points)
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    Oct 29, 2013 3:19 PM (in response to jay pegg)

    If you're running Mac OS X 10.6.8 or earlier, insert a compatible Mac OS X install DVD, restart the computer with the C key held down, and run it from there. If no DVD is available, restart with the Shift key held down to quietly run a repair utility.

    If you're running Mac OS X 10.7 or newer, restart the computer with the Command and R keys held down and run it from the recovery partition.

     

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  • Niel Level 10 Level 10 (234,270 points)
    Currently Being Moderated
    Oct 29, 2013 3:58 PM (in response to jay pegg)

    You use Disk Utility, select the HD, and use First Aid.

     

    (91871)

  • Niel Level 10 Level 10 (234,270 points)
    Currently Being Moderated
    Oct 29, 2013 4:14 PM (in response to jay pegg)

    Use the Disk Utility to create an image of the internal drive on an external one and then erase the internal drive. If you already have a backup, you can skip the imaging step.

     

    (91876)

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