Currently Being ModeratedOct 30, 2013 7:36 AM (in response to NFM171)
Thanks for using Apple Support Communities. I would first suggest making sure iTunes is up to date:
Then, if you are still not able to back up and restore, the steps in this article should help:
Currently Being ModeratedNov 1, 2013 3:45 PM (in response to ariel s)
Thanks very much for your advice Ari.
I've not managed to update iTunes yet. It keeps failing and I think this is due to lack of space on the hard drive so I'm trying to sort that out.
In the meantime I've removed Good for Enterprise and a load of restrictions it had set up as part of the installation. Immediately I have iTunes Store back!!
Only trouble I have now is I can't play the music already purchased without choosing to download via the mobile network. Not sure what implications/charges that may incur and I was never asked that before. Hoping that once iTunes is upgraded that problem will disappear.