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iTunes Store has disappeared from iPhone5

780 Views 2 Replies Latest reply: Nov 1, 2013 3:45 PM by NFM171 RSS
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Oct 27, 2013 5:11 PM


Please can anyone help me get iTunes Store back on my iPhone 5? I suddenly discovered it has disappeared. I checked restrictions under settings and the iTunes Store is greyed out, it can't be either enabled or disabled. I tried to connect to iTunes on my computer to backup and then restore but iTunes cannot recognise the iPhone; it says the phone needs a newer version of iTunes.

The phone has recently had Good for Enterprise app added and had all the recent IOS updates done prior to spotting this problem. Anyone got any ideas how to get iTunes Store back?

iPhone 5


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