1 Reply Latest reply: Oct 30, 2013 9:20 AM by ariel s
Curly Shirley in SC Level 1 Level 1 (0 points)

For almost two years my iphone sent the photo stream pictures to my Windows 7 PC.  On October 10, I took 7 pictures.  The first 5 were transferred to the PC as usual.  The ther 2 were not and I have not had any pictures transferred from 4s photo stream since.  I was able to "share them manually with my email address.  Help!!


iPhone 4S, iOS 7.0.3
  • 1.
    ariel s Community Specialists Community Specialists (1,695 points)

    Hi Curly Shirley in SC,

     

    Thanks for using Apple Support Communities.  This article has some troubleshooting suggestions for Photo Stream issues:

     

    iCloud: My Photo Stream troubleshooting

    http://support.apple.com/kb/ts3989

    I don't see photos in My Photo Stream on my iOS device.

    • From the Home screen, tap Settings > Wi-Fi. Make sure that Wi-Fi is turned on and your device is connected to a wireless network. If necessary, troubleshoot your Internet connection on your iOS device.
    • From your Home screen, tap Settings > iCloud > Photos (Photo Stream on a device using iOS 6) and make sure that My Photo Stream is turned on.
    • Ensure that the Camera app is closed on the device that took the photo. Photos will not upload from an iOS device to My Photo Stream until the Camera app is closed.
    • Ensure that your iOS device has not fallen below 20% battery power. To preserve battery life, Photo Stream downloading and uploading are disabled when the battery reaches this threshold. Downloading and uploading will resume once you charge your device and the battery charge is greater than 20%.

     

    Cheers,

    - Ari