FogBank
Level 1 (4 points)

Q: Viewer Screen Black after Mavericks and Apertutre updates

Hello All, I have updated to Mavericks on my home iMac that is a few years old, and a new one at work that is 6 months old. Everything was fine and then I updated to Aperture 3.5. Now on BOTH machines, I am able to see all of my images in browser view fine. In split view the images in the filmstrip at the bottom of the screen are still fine, but the main image being viewed is black. In full viewer the image is completely black. It will indicate loading, show all photo info at the bottom of the viewer, but load as a black image.I can use an external editor PS5 without issue. I have completed the three step for the library first aid. When opening Aperture, the image may flash on the screen for a split second, and then show as black.

 

Apple support only seemed interested in having me sign up for Apple Care, even though this is a software bug, so this left me a bit unhappy. As a photographer that really needs Aperture running correctly, I'm at a standstill and may need to move to Adobe as an emergency solution.

27" iMac, Mac OS X (10.6.4), Aperture 3 ~ NIK Collection

Posted on Oct 30, 2013 4:18 AM

by Frank Caggiano,Solvedanswer
Frank Caggiano Frank Caggiano
Level 7 (25,796 points)
A:

Have you tried it when logged in as a different user? This will help narrow it down to a problem with your environment or a problem that is system wide.

 

If it runs OK as the new user try removing the Aperture preference file See Aperture 3: Troubleshooting Basics for directions on how to do that.

Posted on Oct 30, 2013 7:33 AM

Close
FogBank

Q: Viewer Screen Black after Mavericks and Apertutre updates

  • All replies
  • Helpful answers

Previous Page 2

  • by FogBank,

    FogBank FogBank Oct 30, 2013 10:44 AM in response to firstlaunch
    Level 1 (4 points)
    Oct 30, 2013 10:44 AM in response to firstlaunch

    Thanks, I failed to empty trash and re-start after deleting that Aperture plist. Just went through it and re-started. It looks like it is working correctly.

     

    I'll try this on the home Mac tonight and see what happens.

     

    Thanks to all of you for the help. Very much appreciated !

  • by FogBank,

    FogBank FogBank Oct 30, 2013 6:43 PM in response to FogBank
    Level 1 (4 points)
    Oct 30, 2013 6:43 PM in response to FogBank

    As a follow-up, I did get things re-set on the home Mac as well by making sure I emptied the trash and re-started after deleting the Aperture plist.

     

    When checking all of my settings, by selecting an old but recent color profile done with the X-Rite Colormunki, I was able to cause the view screen to go black. Selecting any other color profile brought the image display back to view. Hopefully you have some ideas on this in case this can help someone else.

     

    Thanks Again !

Previous Page 2